Catering Sales Manager

Spire Hospitality•Orange, CA

14h•Onsite

About The Position

Hotel Fera, a DoubleTree by Hilton, is seeking a Catering Sales Manager to join their Sales & Catering TEAM. This role is dedicated to delivering exceptional Guest Services and ensuring the smooth operation of the hotel's catering sales function. The primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business with the goal of achieving or exceeding all revenue targets. SPIRE Hospitality, the management company, focuses on creating memorable guest experiences and delivering best-in-class service, providing support, tools, and opportunities for growth.

Requirements

High school diploma or its equivalent
Minimum 2 years of experience in similar role preferred.
Food and Beverage knowledge required
Previous Sales experience required
Proficiency in MS outlook, word and excel
Extensive knowledge of Food & Beverage etiquette, guest relations, and service standards
Ability to read, write and speak fluently to interact with clients
Ability to analyze client needs and negotiate pricing
Basic mathematical skills to complete reports and point of sale
Ability to work under time pressure and extensive hours
Interpersonal skills to provide overall guest satisfaction
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities.

Nice To Haves

Previous experience with Hilton Systems: PEP, Delphi preferred

Responsibilities

Deliver best-in-class service to our guests with engagement and thoughtfulness
Drive catering sales by proactively seeking new business opportunities and responding promptly to inquiries
Lead and manage efficient sale of banquets and catering and room rentals within the Sales and Catering Division
Conduct site inspections with potential and existing clients, showcasing our exceptional offering
Coordinate with relevant departments to ensure seamless account servicing
Maintain a database of accounts in defined territories within the sales system
Participate in the development of sales plans, sales research, forecasting and other department activities
Audit client checks to ensure accuracy.
Supervise clerical staff in distribution of written materials.
Type contracts, menus, letters and reports.