Catering Sales Manager
About The Position
Cascade Hotel Kansas City, a Marriott Tribute Portfolio Hotel, is seeking a Catering Sales Manager to join their Sales & Events team. This role is crucial for driving catering revenue, cultivating client relationships, and orchestrating exceptional event experiences, all while contributing to the hotel's overall success. The ideal candidate is a hospitality professional with a strong sales acumen, meticulous attention to detail, and a passion for creating unforgettable events. They will manage events from the initial contact through to successful execution, collaborating with clients and internal departments to ensure seamless, high-quality experiences.
Requirements
- Minimum 2 years of experience in catering sales, hotel sales, event management, or related hospitality experience.
- Strong communication, presentation, and relationship-building skills.
- Ability to manage multiple projects, deadlines, and client needs simultaneously.
- Excellent organizational skills and attention to detail.
- Ability to work collaboratively with Sales, Operations, Food & Beverage, and leadership teams.
- Proficiency with Microsoft Office applications and sales/event systems.
- Successful completion of a background check is required as a condition of employment.
- Ability to maintain confidentiality of client, guest, and hotel information.
- Ability to occasionally lift, carry, push, or pull up to 25 pounds.
- Maintain professional appearance, grooming, and hospitality standards.
Nice To Haves
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.
- Marriott brand experience.
- Experience with hotel catering systems, CRM platforms, and BEO processes.
- Experience working in a full-service, lifestyle, luxury, or boutique hotel environment.
- Experience managing both corporate and social events.
Responsibilities
- Generate new catering business through proactive sales efforts, networking, community relationships, and lead follow-up.
- Manage catering and social event opportunities from initial inquiry through event completion.
- Conduct property tours and showcase hotel spaces, amenities, and event offerings to prospective clients.
- Create proposals, contracts, event details, and other client-facing documentation.
- Develop customized event experiences based on client needs, goals, and budgets.
- Serve as the primary point of contact for catering clients throughout the planning process.
- Partner with Culinary, Food & Beverage, Operations, Rooms, and Sales teams to ensure successful event execution.
- Create and maintain accurate Banquet Event Orders (BEOs), ensuring details, pricing, and operational needs are communicated effectively.
- Attend BEO meetings and collaborate with operational teams to ensure event readiness.
- Monitor event details, timelines, and client expectations to ensure exceptional service delivery.
- Support on-site event execution and client needs as required.
- Build and maintain relationships with corporate accounts, social clients, local organizations, and community partners.
- Identify opportunities to increase catering revenue and maximize event space utilization.
- Maintain accurate records, sales activity, and client information within CRM and sales systems.
- Develop vendor relationships and maintain updated vendor resources.
- Provide outstanding service while representing Cascade Hotel Kansas City professionally in the community.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Life insurance and voluntary benefits
- Paid Time Off (PTO)
- 401(k) retirement plan
- Marriott Associate Room Rate Program
- Employee recognition programs
- Career growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
