Catering Sales Manager
About The Position
Amina Hospitality is seeking a dynamic, client-focused Catering Sales Manager / Convention Services Manager to join our team at the Renaissance Downtown Philadelphia. In this dual-function role, you will drive catering and group revenue through proactive sales efforts while serving as the primary on-site liaison for contracted groups — ensuring flawless event execution from first contact through post-event follow-up. You are equal parts seller and executor: skilled at cultivating new business, nurturing existing client relationships, and coordinating complex events across hotel departments with precision and calm. You bring energy, accountability, and a genuine commitment to service excellence — qualities that reflect both the Amina Hospitality standard and the Renaissance brand experience.
Requirements
- Minimum 2 years of experience in catering sales, convention/event services, banquet management, hotel sales, or a related discipline (or an equivalent combination of education and experience)
- Demonstrated ability to generate new business and manage complex, multi-department events simultaneously
- Strong negotiation, communication, and organizational skills with meticulous attention to detail
- Calm and solutions-oriented under pressure; thrives in a fast-paced, client-facing environment
- Commitment to guest service excellence and a deep understanding of hospitality operations
- Flexible availability required, including evenings, weekends, and holidays; peak-season schedule may include Tuesday–Saturday.
Responsibilities
- Sell and manage social and corporate catering events, including banquet food & beverage, guest room blocks, and upselling opportunities for contracted groups
- Proactively solicit new catering accounts through networking, referrals, site tours, and follow-up with past clients
- Re-engage lapsed accounts and strengthen existing client relationships to achieve and exceed catering and associated room revenue goals
- Negotiate contracts, suggest menus, and recommend event configurations in alignment with hotel policy and client objectives
- Monitor budgets, sales quotas, and revenue opportunities; develop and implement strategies to drive catering performance during low-demand periods
- Serve as the primary liaison for groups after booking — confirming event requirements, finalizing details, and ensuring seamless communication across all hotel departments
- Coordinate room blocks, function setups, AV requirements, and food & beverage logistics in collaboration with operations and culinary teams
- Finalize, distribute, and maintain accurate Banquet Event Orders (BEOs) and event timelines
- Lead pre-convention meetings, communicate updates to all stakeholders, and serve as the on-site contact during program execution
- Manage last-minute changes with calm, solutions-oriented professionalism; oversee billing and conduct thorough post-event reviews
- Collaborate with Housekeeping, Engineering, Front Office, and Food & Beverage teams to ensure every event meets or exceeds guest expectations
- Train, delegate, and guide event staff to maintain service standards and operational consistency
- Conduct site tours for prospective clients and facilitate client meetings as needed
- Lead with integrity, transparency, and professionalism — modeling the values of both Amina Hospitality and the Renaissance brand.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
