Catering Sales Manager

Sea Palms Resort•St Simons Island, GA

5d•Onsite

About The Position

The Sales Manager responsibility is to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments. Sea Palms Resort features 123 rooms, an 18 hole golf course, and a full service on-site restaurant. Nestled in the heart of St. Simons Island, our marshfront resort is a sanctuary of tranquility, designed to provide an escape from the ordinary and a gateway to unforgettable memories. Sea Palms Resort, managed by Raines Co., welcomes all individuals who have the ability to extend the warmth of hospitality to our members and guest.

Requirements

Two years prior hotel sales, catering manager, or progressive experience in a hotel environment
Experience with Delphi FDC and proficient in Microsoft 365
Experience with brand's PMS and sales related applications
Minimum High school diploma, GED or equivalent
Up to 75% travel requirement.
Must possess a valid driver's license and reliable transportation
Pre-employment background check required.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or related major preferred

Responsibilities

Develop, update, and achieve goals set on a timely basis.
Meet company standards of 24 hours on response times to all lead sources including group banquets of 20 hotel rooms or less, golf groups of 20 rooms or less, food and beverage, catering only events and all other events as assigned by Director of Sales.
Works with clients to coordinate bookings, creates banquet event orders and diagrams when necessary, and communicates event information to all operation teams.
Is present for all meetings with current and potential clients, including scheduled meetings and walk-in tours, including weekends when necessary or requested.
Presents all contracts, BEOs, and Booking Checks to be approved by DOS before sent to client.
Collects final guest count seven days prior to event start date with signature from client.
Collects final payment, excluding consumption items, seven days prior to event start date with signature from client.
Shares daily office duties, banquet event order distribution and daily change log.
Update all information in Amadeus to present date. (Account status, deposits, payments, proposals sent, etc.)
Completes all other items as assigned by your Director of Sales on a timely basis.
Maintains an honest working relationship with all coworkers and clients.
Responsible for ensuring guest services has all accommodations arranged prior to group arrival.
Reviews all catering resumes for valet orders and amenity requests.
Accomplish Sales Goals as outlined by Raines Hospitality.
Performs weekly BEO meetings with Managers and Banquet staff.
Participates in the morning stand-up meeting.
Meet/Exceed annual budget in top line rooms revenue.
Meet/Exceed annual budget in catering/banquets revenue.
Achieve budgeted group rooms revenue and profit.
Meet/Exceed monthly/quarterly booking and consumption goals.
Maintains accurate filing system for all archived catering files.
Engage, and execute with all Raines company initiatives and Sales & Marketing programs.