Catering Sales Manager

O'Reilly Hospitality Management LLC•Jonesboro, AR

6d•Onsite

About The Position

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM"). At OHM, we are a forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. We are committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. We are seeking supportive, collaborative, detailed-oriented people to join our team! This position is located at the Embassy Suites Jonesboro Red Wolf Convention Center.

Requirements

1-2 years of catering sales experience required
Proficiency in Microsoft Office (Word, Excel)
Proficiency in sales software (e.g., Delphi, SalesPro)
Ability to manage multiple tasks simultaneously while maintaining attention to detail and prioritizing deadlines.
Strong interpersonal skills and the ability to interact with various levels of clients and hotel management.
Self-confident, energetic, and enthusiastic with the ability to work independently.
Proven ability to motivate team members and work cohesively in a team-oriented environment.
Demonstrated sales expertise, including closing and negotiating skills.
High School Diploma or GED required

Nice To Haves

Experience at a similar-sized and quality hotel preferred
Bachelor’s degree preferred

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through prospecting, sales calls, site inspections, and written communication.
Maximize revenue by selling all hotel facets, including room rentals, A/V, and additional revenue opportunities to previous, current, and potential clients.
Build repeat business by fostering long-term client relationships and consistently meeting client expectations.
Participate in trade shows, sales blitzes, and industry-related organizations (NACE, MPI) to generate new business.
Oversee monthly forecasting, annual budget processes, and productivity evaluation.
Direct yield management, leveraging historical data to drive profitability.
Research competitors’ products, services, and pricing to develop strategic business plans.
Evaluate each catering business opportunity to maximize revenue and ensure customer satisfaction.
Collaborate with the banquet department and vendors to ensure smooth event operations.
Provide direction and coordination for the execution of catering events, overseeing the details outlined in banquet event orders.
Ensure client satisfaction by delivering creative and innovative event setups, menus, and group functions in collaboration with the Chef.
Maintain up-to-date knowledge of market trends, competition, and key hotel clients.
Utilize sales software (e.g., Delphi, Word, Excel) effectively to track performance and manage events.
Ensure compliance with attendance rules and be available for work on a regular basis.
Embrace the OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
Perform additional duties as required or requested.