Catering Sales Manager

Pyramid Global Hospitality•Boston, MA

1d•$80,000 - $85,000•Onsite

About The Position

As Catering Sales Manager, you will be responsible for generating, selling, and managing catering business opportunities that drive banquet revenue, meeting space utilization, and overall hotel profitability. This role is focused on building strong client relationships, prospecting for new business, converting inquiries into definite bookings, and partnering closely with operations to ensure a seamless experience from initial inquiry through event execution. The ideal candidate brings strong sales discipline, creativity, attention to detail, and a passion for creating memorable client and guest experiences.

Requirements

3 to 5 years of progressive hotel sales, catering sales, event sales, or hospitality sales experience, preferably in a full-service hotel environment.
Proven track record of meeting or exceeding catering, banquet, or event revenue goals.
Experience prospecting for new business, converting inquiries, negotiating contracts, and managing client relationships.
Strong understanding of banquet food and beverage, meeting room rental, event space utilization, and event profitability.
Excellent presentation, communication, organization, and relationship-building skills.
Ability to manage multiple priorities, deadlines, and client needs while maintaining strong attention to detail and responsiveness.
Experience working with hotel sales systems, CRM platforms, or event management systems such as Delphi, CI/TY, Salesforce, or equivalent platforms.
Ability to work collaboratively with Sales, Event Management, Banquets, Culinary, Operations, and Revenue Management teams.
Flexibility to work occasional evenings, weekends, site visits, tastings, networking events, and client events as business demands require.

Responsibilities

Prospect, solicit, and secure new catering business opportunities, including corporate meetings, trainings, social events, celebrations, weddings, mitzvahs, bereavements, holiday parties, university events, association programs, and community functions.
Develop and execute a targeted catering sales plan aligned with hotel revenue goals, need periods, and market opportunities.
Generate banquet food and beverage revenue through proactive outbound sales efforts, networking, referrals, account development, and relationship-building.
Respond to assigned catering inquiries in a timely, professional, and consultative manner to maximize conversion.
Negotiate pricing, menus, room rental, concessions, and contract terms with strong financial discipline while protecting hotel profitability.
Partner with Revenue Management and Sales leadership when catering opportunities include guest room needs or impact overall hotel strategy.
Participate in local networking events, community outreach, market blitzes, industry events, and client entertainment to increase visibility and generate leads.
Maintain an active sales pipeline and accurately forecast catering revenue, definite bookings, tentative business, and future opportunities.
Identify need periods and develop creative promotions to drive incremental catering business.
Serve as the primary sales contact for assigned catering opportunities from initial inquiry through contract execution and turnover to the events team.
Conduct engaging property tours and client presentations that showcase the hotel’s event space, food and beverage offerings, service standards, and overall guest experience.
Build and maintain strong long-term relationships with corporate clients, social clients, wedding planners, nonprofit organizations, universities, local businesses, and community partners.
Partner closely with Event Management, Banquets, Culinary, Operations, and Food & Beverage teams to ensure client expectations are clearly communicated and successfully executed.
Maintain consistent client communication throughout the sales process to strengthen confidence, improve conversion, and encourage repeat business.
Monitor past and current client activity to identify opportunities for repeat events, annual programs, referrals, and expanded business.
Support menu planning, event customization, and creative solutions that align with client goals while maintaining hotel standards and profitability.
Position the hotel as a preferred destination for meetings, celebrations, corporate events, and social gatherings within the local market.
Stay informed on local market trends, competitor offerings, pricing strategies, and evolving catering/event expectations.
Collaborate with Marketing and Sales leadership to support catering promotions, seasonal campaigns, social event initiatives, and event-focused collateral.
Represent the hotel professionally within the local hospitality, business, nonprofit, and social event communities.
Help strengthen the hotel’s reputation as a trusted partner for memorable, well-executed events.