Catering Sales Manager OEM/HM

Crestline Hotels and Resorts•Washington, DC
•Onsite

About The Position

The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel. This role involves selling social catering events, servicing accounts, and developing leads for assigned markets. The manager will negotiate and finalize contracts and banquet event orders (BEO) by meeting with and/or telephoning clients, while also achieving sales goals. The position requires planning and detailing each event, overseeing the entire function, anticipating and resolving group problems, and preparing specialized reports as needed. The manager must stay informed of budgeted revenue goals, contribute to business generation plans, and ensure all financial transactions and necessary information are submitted to the appropriate departments. Additionally, the role includes representing the company at trade associations and maintaining communication with the Executive Chef, Banquets, and Conference Services regarding event details.

Requirements

  • High school diploma or GED
  • Two (2) to five (5) years of experience in hotel and/or conference center sales
  • Extensive knowledge and ability to coordinate wedding ceremonies and receptions
  • Ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, etc.

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Selling social catering events
  • Servicing accounts
  • Developing and following up on leads for assigned markets
  • Negotiating and finalizing contracts and banquet event orders (BEO)
  • Achieving sales goals
  • Planning and detailing each event booked
  • Oversight of the entire function
  • Anticipating (or reacting to) group problems and providing solutions
  • Preparing specialized reports, as needed
  • Keeping abreast of budgeted revenue goals and assisting in developing plans and actions or originating and generating business
  • Ensuring that all guest checks, payments, master folios and advanced deposits are submitted to accounting
  • Ensuring that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments
  • Representing company at trade association meetings to promote property
  • Communicating directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts
  • Belonging to associations that influence and aid in continuing education and securing future business
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