Catering Sales and Events Manager - InterContinental Indianapolis
About The Position
The Catering Sales and Events Manager will focus on selling and servicing all local catering, galas, non-for-profit events, social functions and wedding related events in both our function space and restaurant privet dining spaces. Every day is different, but you’ll mostly be: Event Sales and Service: developing target base of wedding clientele, developing and implementing event strategies, including setting goals, objectives, and budgets. Collaborating with stakeholders to determine event themes, formats, and target audience with an emphasis on wedding clients. Event logistics: overseeing all logistical aspects of events, including venues selection, accommodation, transportation, audiovisual setup, catering and equipment rentals. Ensuring smooth operations and timely execution. Client Relationship management: building and maintaining relationships with clients, understanding their event requirements, and providing exceptional customer service. Collaborating with clients to develop event concepts, themes, and programs. On-site event management: overseeing on-site event operations, including staff coordination and troubleshooting. Ensuring seamless and memorable experience for all participants. Risk management: identifying and mitigating potential risks and challenges associated with events. Developing contingency plans and ensuring compliance with legal, health, and safety regulations. Post-event evaluation and actions: gathering feedback from clients and attendees. Analyzing data, identifying areas for improvement, and implementing changes for future events. Industry knowledge and trends: straying update with industry trends, emerging technologies, and best practices in events management. Incorporating innovative ideas and strategies to enhance the quality and impact of events.
Requirements
- College degree with 2-3 years sales or marketing related experience, or equivalent combination of education and experience
- Must speak fluent English
Nice To Haves
- Related degree preferred
- Prior hotel and/or catering experience preferred
- Other languages preferred
Responsibilities
- Developing target base of wedding clientele
- Developing and implementing event strategies, including setting goals, objectives, and budgets
- Collaborating with stakeholders to determine event themes, formats, and target audience with an emphasis on wedding clients
- Overseeing all logistical aspects of events, including venues selection, accommodation, transportation, audiovisual setup, catering and equipment rentals
- Ensuring smooth operations and timely execution
- Building and maintaining relationships with clients, understanding their event requirements, and providing exceptional customer service
- Collaborating with clients to develop event concepts, themes, and programs
- Overseeing on-site event operations, including staff coordination and troubleshooting
- Ensuring seamless and memorable experience for all participants
- Identifying and mitigating potential risks and challenges associated with events
- Developing contingency plans and ensuring compliance with legal, health, and safety regulations
- Gathering feedback from clients and attendees
- Analyzing data, identifying areas for improvement, and implementing changes for future events
- Staying up-to-date with industry trends, emerging technologies, and best practices in events management
- Incorporating innovative ideas and strategies to enhance the quality and impact of events
Benefits
- Full uniform
- Impressive room discounts
- Some of the best training in the business
- Paid time off
- Medical/dental/vision insurance
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
