Catering Operations Manager - Corporate Dining (NYC)

Compass Group•New York, NY

3d•Onsite

About The Position

Restaurant Associates, a leading provider of dining and event catering, is seeking a Catering Operations Manager for Corporate Dining in NYC. This role involves the successful execution and coordination of on- and off-premise company events, supporting multiple accounts. The position requires strong attention to detail, excellent communication skills, and the ability to manage multiple projects simultaneously. The ideal candidate will have strong client-facing, presentation, and marketing abilities.

Requirements

3-5 years of experience in a high-volume, fine dining or corporate dining hospitality management environment (preferably in an off-premise catering environment)
Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience
Strong organization, time management, and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, senior management, and support staff
Ability to respond effectively to continuously changing demands
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
Effective use of discretion to problem solve in a fast-paced environment
Excellent negotiating skills
Ability to establish credibility with senior culinary professionals
Human Resource experience, including hiring, training, mentoring, and development
The ability to manage in an environment with a focus on client service, entrepreneurship, and building and growing a strong business

Responsibilities

Consults clients as to scope, expectations, setting, menu, and collateral entertainment to have a successful and appropriate event within the client’s budget
Plans menus in consultation with the clients and chefs
Negotiates individual vendor contracts
Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
Recruits, interviews, selects, and trains permanent and casual staff
Organizes, leads and motivates the catering team
Plans staff and event schedules
Maintains and develops accurate financial and administrative records
Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
Assesses contract requirements and ensures satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns and ensures timely customer payment