CATERING MANAGER - REDMOND, WA

Compass Group•Redmond, WA

3d•$81,000 - $86,500•Onsite

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary Oversees Catering service operations based out of a commercial kitchen. Ensures events are set to company expectations and customers are taken care of. Managing, training, coaching and developing a team of 15 - 30 hourly associates in a union environment.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
5 years of hospitality and food service experience required.
Must be able to work in a fast-paced environment and communicate effectively.

Nice To Haves

Operationally savvy industry professional with a demonstrated passion in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with customers, senior management, and support staff
Ability to respond effectively to continuously changing demands
Great attention to detail in both administration duties and guest needs.
Effective use of discretion to problem solve in a fast-paced, often changing environment
Excellent communication skills
Experience with hiring, training and development of teammates in a union setting
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Responsibilities

Leads Catering staff in pre-planning, execution, and breakdown of daily events
Coordinate with event organizers to confirm and adjust BEOs as needed
Delegates to, and ensure that, the Catering staff coordinates and executes the event within the parameters established by the General Manager
Recruits, interviews, and trains full-time and temporary staff
Provide ongoing training and create development plans for hourly staff
Identify service efficiency opportunities and implement improved operational processes
Organizes, leads and motivates the catering team, fostering a positive culture
Plans staff and event schedules as needed
Approves staff payroll as needed
Serves as liaison and coordinator between Event Planners, Culinary, Staffing, and customers as needed to plan and execute events
Assesses event requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns in a timely and professional manner