EVENT OPERATIONS SUPPORT MANAGER - REDMOND, WA

Compass Group•Redmond, WA

3d•$81,000 - $87,500•Onsite

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary The Event Operations Support Manager will oversee the management of Eventions support systems, including creating customer-facing websites and managing the event booking tool for the department. This role will report to the Business Operations Manager and will support all departments of Eventions. The ideal candidate will be able to work independently while tracking more than one deadline and brings an eye for detail with a strong drive to provide a high level of customer service.

Requirements

High School/GED diploma required, Associate’s Degree or comparable experience preferred.
Minimum of 3 years’ experience managing large-scale, complex projects or multiple concurrent mid-sized projects, preferably in the food and hospitality, marketing, and/or technology environments.
Minimum of 2 years’ experience in web design and development, including successfully building, managing, and updating websites.
Proficiency with HTML, CSS, JavaScript, and backend revisions and enhancements.
Strong attention to detail and excellent customer services skills
Demonstrated experience with web design and UX
Experience working both independently and in a team-oriented, collaborative environment
HTML, CSS, JavaScript, ERP style or Event Planning software, basic computer skills, above average Outlook, Excel skills.

Nice To Haves

1-3 years planning/hospitality experience preferred but not required.
Experience with catering and special event booking platforms is preferred
Experience with EventsAIR or similar registration platforms preferred
Experience with registration platforms or event booking tools is preferred.

Responsibilities

Manage and maintain event support software and ERP solutions.
Create, update, and maintain high-quality event registration sites for upcoming events.
Develop online portals and check-in applications for customers.
Provide onsite and virtual training for event support software and ERP solutions.
Design and maintain content on the Eventions SharePoint site.
Connect with Eventions teams and customers to ensure streamlined communication and support of events.
Oversee billing for registration site services.
Test systems for routine maintenance and verify upgrades are ready for implementation.
Build and maintain relationships with clients, vendors, peers, and leadership.