ASSISTANT VENDOR MANAGER - REDMOND, WA

Compass GroupRedmond, WA
$81,000 - $86,500Onsite

About The Position

In this role, a variety of tasks are performed to assist in managing the vendor programs designed to bring variety and new services to the Microsoft employee. Excellent communication skills, attention to detail and the ability to prioritize and manage multiple projects are required. This role is primarily focused on supporting the vendor partnerships with daily organization, data entry, communication, follow-up, onboarding, and project related tasks to ensure the compliance and growth of vendor programming. Supervisory Responsibilities: Indirect assistance with operations team East Campus & supporting The Commons

Requirements

  • 2 years of Hospitality/Restaurant Experience preferred
  • 2 years of Vendor Management preferred
  • Financial Experience preferred
  • Data entry and M365 suite

Responsibilities

  • Scheduling and communication with vendor owners, maintaining vendor availability, and creating contingency procedures for unplanned absences.
  • Tracking Health Department Permits & scores, QBR & meeting schedules, and supporting events by aligning Pop-Up scheduling with MS events.
  • Data entry including tracking sales & transactions, maintaining vendor lists, folders & pipeline, and invoice communication, financial compliance & tracking.
  • Tracking of contractual, pricing & COI compliance.
  • Ensuring insurance and contractual compliance, logistical setup and maintenance of vendors, and upkeep of vendor management tool & MyHub.
  • Conducting and scheduling KPI & QA audits to ensure vendors adhere to Compass, Microsoft, and KCHD guidelines.
  • Completing regular operational excellence walkthroughs.
  • Tracking weekly vendor check-ins through Microsoft Forms Tool, and reporting results.
  • Monitoring inbox and ensuring timely, thorough, and thoughtful email responses.
  • Performing last minute requests and changes with ease and precision, including reschedules and cancellations.
  • Managing all communications to respective stakeholders.
  • Scheduling quarterly business reviews on behalf of General Managers and Sr. Project Manager and preparing all needed reports and documentation for the meeting.
  • Managing the brand invoicing process, including making necessary changes to the invoice, and reporting any possible incongruencies.
  • Setting up financial framework with new vendors with the support of Finance.
  • Identifying when escalation is necessary and escalating professionally as needed.
  • Handling issues as they arise through the proper administrative and escalation channels.
  • Contacting appropriate escalation points as needed to resolve issues.
  • Adapting positively to needs and requests made by direct Manager or client.
  • Recommending updates to improve vendor programming.
  • Tracking and calculating monthly, quarterly and annual metrics.
  • Ensuring accurate documentation of tracking, calculations and overall metrics.
  • Updating tracked items as needed to fit the interest of the business.
  • Compiling presentation data.
  • Making prompt and thorough updates to Training Manual and templates as processes grow and evolve.
  • Implementing Inclement Weather (IW) process as needed and ensuring IW documentation is up to date and accurate.
  • Maintaining a clean and safe work environment, performing job safely.
  • Other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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