Catering Manager

VH Lisle•Chicago, IL

11d•Onsite

About The Position

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 11 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality.

Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Must possess basic computer skills.
Knowledge of hotels and competitive markets.
Ensure that guest satisfaction is consistently obtained and maintained.
Ability to make decisions with only general policies and procedures available for guidance.

Responsibilities

Prospects and solicits corporate markets to generate new catering business to ensure monthly/annual catering goals are met.
Plans and administers all catering events by assuring that all duties are accomplished personally and through subordinates.
Maintains established customer relations and generates new relationships.
Consistently solicits new clients through phone calls, emails and local outside sales calls.
Minimum requirement of ten new, ten old, and ten existing target account calls monthly.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Conducts property tours and prepares information for site inspections.
Conducts competitive set site tours; build relationship with competitive set to gain referrals.
Attend industry related meetings and events.
Conducts local outside sales calls to promote the hotel and review competition reader boards to develop leads.
Meet budgeted sales catering goals of food, beverage, room rental, and audio/visual.
Responsible for monthly forecast reports.
Manages time and workload with attention to detail.
Responds to sales leads within 24 hours.
Conducts weekly sales calls to build on existing relationships and solicit new opportunities.
Communicates with Sales and Catering team in S&C meetings with written materials.
Works with clients to determine specific needs and designs a program to fit the requirements outlined by the client.
Responsible for detailing of all events.
Creates BEO and follows through on all details with Banquet Supervisor, banquet staff and client.
Works events as required to welcome group contacts upon arrival at function to ensure satisfaction.
Responsibilities subject to change to best meet the needs of the hotel.