About The Position

The Catering Manager at Embassy Suites by Hilton San Francisco Airport Oyster Point oversees the planning and execution of catered events while delivering memorable guest experiences. The role grows catering business through new client relationships, proposals, and contract negotiations, and builds repeat business by maintaining connections with corporate and social accounts. It also designs menus and events, coordinates event logistics from pre-event through post-event, serves as the primary client contact, and guides team members to provide consistent, high-level service. The position includes eligibility for Hilton’s Sales Incentive Plan (SIP), which has a quarterly component worth 20% of bonus-eligible earnings and may include multiple weighted objectives. Hilton also describes a range of Team Member perks and benefits; availability may depend on location and the applicable program terms.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Show leadership and inspire others.
  • Value teamwork, ownership, and accountability.
  • Bring urgency and discipline to work.

Responsibilities

  • Solicit new client relationships, develop proposals, and negotiate contracts to close new catering business.
  • Maintain relationships with existing corporate and social accounts to secure repeat business.
  • Design creative menus and catered events to maximize revenue and elevate the guest experience.
  • Manage event documentation and coordinate the pre-event, event, and post-event phases.
  • Serve as the primary client contact, ensuring smooth execution, proactive issue resolution, and a positive event experience.
  • Communicate client requirements, provide direction, and offer feedback and coaching to support consistent, high-level service.

Benefits

  • Quarterly Sales Incentive Plan component worth 20% of bonus-eligible earnings, with potential payout opportunities tied to weighted objectives.
  • Access to 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge support.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including medical, dental, and vision coverage.
  • Retirement plans.
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