Catering Expo / QA Coordinator – Food Quality & Logistics - Round the Clock Shifts
About The Position
Iacofano’s Catering & Events is hiring a Catering Expo / QA Coordinator to oversee food quality, order accuracy, and delivery readiness in our Charlotte operation. This is one of the most important roles in the kitchen—you are the final checkpoint before every order leaves the building. You will ensure every order is accurate, complete, properly packaged, and on time, while coordinating closely with both the kitchen and delivery drivers to keep operations running smoothly. This role combines quality control, logistics, and kitchen coordination—not a typical restaurant expo position.
Requirements
- Strong attention to detail and commitment to accuracy
- Ability to follow systems, checklists, and standard operating procedures
- Ability to work in a fast-paced, high-volume environment
- Reliable and punctual with a strong sense of accountability
- Ability to communicate clearly with kitchen staff and delivery drivers
- Strong organizational skills and ability to manage multiple orders at once
- Ability to stand for extended periods (8+ hours)
- Ability to lift up to 40 lbs
- Willingness to work early mornings, afternoons, evenings, or overnight shifts as needed
- Maintain a clean, organized, and professional work environment
Nice To Haves
- Previous kitchen, catering, or food service experience
- Experience in expo, QA, logistics, or kitchen coordination
- Experience working in high-volume or production-style kitchens
- Familiarity with order verification, packaging, or delivery coordination
- ServSafe certification (or willingness to obtain)
Responsibilities
- Review all orders for accuracy, quality, and completeness
- Verify food presentation, packaging, and portioning standards
- Coordinate timing between kitchen production and delivery schedules
- Stage and organize orders for efficient driver pickup
- Communicate with drivers on routes, timing, and order details
- Identify and resolve issues before orders leave the kitchen
- Maintain a clean, organized expo/QA station
- Assist with order printing, layout, and final checks
- Support overall kitchen flow during peak production times
Benefits
- Competitive pay: $20–$24/hour based on experience
- Shift differential available for overnight hours
- 401(k) with company match
- Health, Dental & Vision Insurance
- Holiday pay at time and a half
- Free employee meals
- Overtime opportunities available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
