Catering Coordinator

NEXDINE Hospitality•Pompano Beach, FL

About The Position

The Catering Coordinator oversees the delivery and execution of client catering events, providing exemplary customer service and overseeing the final presentation of food and service to ensure client satisfaction. The role reports to the Chef Manager or another assigned supervisor and assists with planning and coordinating events according to client standards. The coordinator may work with prospective clients on event requirements, menus, setup and breakdown, and scheduling. The position also involves event setup and breakdown, monitoring supplies and equipment, assisting with food production and cost control, maintaining operational records, serving customers, explaining menu items, and addressing customer service needs. The role operates in both kitchen and office environments. Kitchen work may involve exposure to heat, steam, fire, and noise, as well as operating kitchen equipment. Physical duties may include standing for long periods, sitting, reaching, bending, kneeling, stooping, climbing, and pushing, pulling, or lifting items weighing up to 40 pounds. Selected candidates must undergo a Level 2 background check under HB531 through the Florida Agency for Health Care Administration.

Requirements

High school diploma or equivalent.
1–3 years of experience in food service.
Must undergo a Level 2 background check under HB531 through the Florida Agency for Health Care Administration.
Ability to perform physical duties that may include standing for long periods and pushing, pulling, or lifting items weighing up to 40 pounds.
Manual dexterity, auditory and visual skills, and ability to follow written and oral instructions and procedures.

Nice To Haves

Specialized training and/or exposure in catering operations.
Microsoft Office Suite.

Responsibilities

Assist with planning, execution, and coordination of catering events according to client standards, in conjunction with the Chef Manager.
Oversee catering services to support client and customer satisfaction.
May meet with prospective clients to review event requirements, including menus, setup and breakdown, and scheduling.
Assist with event setup and breakdown, including seating arrangements, decorations, and food displays.
Inspect supplies, equipment, and work areas for compliance with standards and arrange for equipment purchases or repairs as needed.
May purchase food and other supplies and ensure quality control practices are followed when products are received.
May assist with event menu writing and cost control using appropriate recipes and costing measures, in conjunction with the Chef Manager.
May assist with food production for events.
May record production or operational data and maintain records of food use and catering expenditures.
Take customer orders and/or serve food and beverages; prepare or serve specialty dishes as required.
Explain menu preparation, ingredients, and cooking methods to customers.
Ensure customers are satisfied with service and communicate customer service issues to the direct supervisor.
May collect customer payments.
Provide attentive, approachable customer service, including greeting and thanking customers.
Perform other duties and responsibilities as assigned.