Catering Coordinator

Kalahari Resorts & Conventions•Wisconsin Dells, WI

2h•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Catering Coordinator. In this role, you will facilitate the acquisition and dissemination of information from the conference services managers to other resort departments. In addition, you will provide a pleasant, professional first impression of Kalahari Resorts conference services/catering/sales to new prospects and existing clients and assist with marketing and direct sales activities as needed. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Requirements

One to three years of administrative/office experience in a corporate business setting or hotel environment helpful.
Ability to be a team player, detail oriented, energetic, and work with minimal supervision within a fast-paced environment.
Flexible and long hours are sometimes required, including weekends and holidays.

Nice To Haves

Experience in banquets or catering operations is plus.

Responsibilities

Interact with clients to assist them with requests, greet in a courteous manner, offer proactive hospitality, determine needs, and handle issues or refer to the appropriate staff member to assist them.
Coordinate and distribute banquet event orders to appropriate departments via Kalahari standards.
Facilitate distribution of group bills via Kalahari standards.
Assist in ensuring completion of all forms within the department (call, lost business, weekly recaps, contracts, proposals, banquet event orders, etc.)
Consistently act in accordance with Company’s management relation’s philosophy, strategy and procedures as well as Company policies and procedures and department SOPs.