Catering Coordinator

Trump International Hotel and Tower Chicago•Chicago, IL

3h•$27 - $29•Onsite

About The Position

Supports the Catering and Conference Planning team with all administrative functions to include daily support and weekly/monthly report management in a timely, accurate fashion. Executes the non-selling functions of the department in order to allow sales staff maximum time for soliciting and securing additional business for hotel. Represents the hotel and interacts with all hotel employees in a professional, customer focused and pleasant manner at all times. Responsible for providing attentive, courteous and efficient service to all guests.

Requirements

Prompt and reliable
Strong organizational and time management skills, ability to meet deadlines
Excellent communication skills
Self-motivated, ability to handle multiple tasks and goal oriented
Maintains a professional image at all times through appearance and dress
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Computer knowledge and ability: Word; Excel; PowerPoint; Delphi/Amadeus, Opera, Open Table
Read, write, and speak English fluently.
High School graduate or equivalent required
Minimum 1 year of hotel experience.
Ability to obtain any government required license or certificate.

Nice To Haves

Catering Sales preferred.
Additional language ability is strongly preferred.

Responsibilities

Maintain administrative tasks and produce accurate and timely daily, weekly and monthly reports (15%)
Proactively handles banquet event order and resume distribution in accordance with written procedure, along with maintaining revisions and last minute information (15%)
Coordinates and details all in-house meetings and events (10%)
Qualifies customer RFP requests and assign to appropriate Manager along with RFP entry into database (10%)
Creates turn-over files for each newly contracted event and distributes information accordingly (10%)
Coordination of VIP amenities, menu cards, valet vouchers, pre-con meetings, menu tastings, etc (10%)
Coordination of site inspections including guest room inspections, preparation of site materials, entertainment reservations and staff instructions (10%)
Assist with proposals, contracts, banquet event orders, resumes and rooming lists at the direction of the Catering and Conference Planning direction and oversight (10%)
Host property tours, familiarizing customers and potential customers with property features, products and services. (5%)
Manages inventory of office supplies and processes purchase orders as directed (5%)