Restaurant Catering Coordinator

McAlister's LLC•Auburn, AL

46d

About The Position

The Catering Coordinator (CC) coordinates catering operations at a McAlister’s Deli corporate location in accordance with company standards. The role provides excellent customer service and partners with the catering team to track and build future catering sales. The coordinator needs strong organizational and communication skills and must be able to direct others in fulfilling catering orders. The role works closely with the restaurant management team and the Area Catering Manager. The position is classified as non-exempt and requires a high school diploma or equivalent. It includes coordinating catering orders from receipt through execution, payment, and delivery, as well as supporting restaurant operations as needed. The role requires reliable transportation for delivery and marketing requirements and involves a fast-paced, high-energy, physically demanding work environment.

Requirements

High school diploma or equivalent.
Strong organizational skills.
Strong communication skills.
Ability to direct others in support of catering order fulfillment.
Ability to work 40 hours per week and occasionally more than 50 hours per week during short management staffing situations.
Ability to spend approximately 90% of working time standing and 10% sitting.
Ability to use sensory capabilities including vision, hearing, tasting, smelling, touching, and speaking.
Ability to perform physical activities including walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
Ability to carry loads greater than 35 pounds and regularly transport up to 70 pounds.
Ability to communicate clearly with guests in the primary language of the restaurant, primarily English.
Reliable transportation to meet delivery and marketing requirements.

Responsibilities

Coordinate the full-cycle fulfillment of catering orders, from order receipt through execution, payment, and delivery.
Organize catering orders around production, delivery, and follow-up.
Partner with management to plan appropriate products and resources to meet demand.
Build catering sales by conducting customer call-backs and developing customer relationships.
Enter catering customer information into the centralized catering database.
Maintain a register for catering order payments in accordance with cash management policy.
Assist with restaurant operations as needed.