Catering Coordinator - Red Rock

Durango Casino & Resort•Las Vegas, NV

About The Position

The Catering Coordinator supports the Catering and Conference Department by helping with its daily activities and contributing to successful events. The role involves providing prompt, courteous, and professional service to Guests, maintaining phone logs and client files, sending menus and catering packets, entering information into BEOs, and communicating with current and prospective Guests. The coordinator may conduct site inspections and distribute catering order forms to the Catering Manager. The position also assists Conference Managers with resume creation, VIP amenities, airport transfers, client communications, convention master bill invoices, booking turnovers, and communication between departments. Other job-related duties may be assigned.

Requirements

  • Ability to communicate effectively with Guests, Team Members, and Management.
  • Basic computer skills and working knowledge of email, Word, and Excel.
  • Ability to maintain confidentiality.
  • Ability to handle multiple tasks and establish priorities effectively.
  • Ability to use critical thinking skills to work independently and make decisions without direct supervision.
  • Flexibility with daily responsibilities and work schedule.

Nice To Haves

  • Sales Force knowledge.
  • LMS knowledge.

Responsibilities

  • Practice, support, and promote Station Casinos' company-wide “We Win Hearts” culture.
  • Receive and return Guests’ phone calls promptly, courteously, and professionally.
  • Maintain a daily phone log.
  • Complete profile forms and create client files.
  • Fax or email menus and catering packets.
  • Enter data into BEOs as needed.
  • Correspond with current and potential Guests by email and phone.
  • Conduct site inspections for potential business.
  • Distribute catering order forms to the Catering Manager.
  • Assist Conference Managers with resume creation, VIP amenities, airport transfers, client communications, convention master bill invoices, booking turnovers, and interdepartmental communications.
  • Perform other job-related duties as assigned.
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