Catering Coordinator

Pyramid Global Hospitality•Nashville, TN

19h•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, customer-focused Catering Coordinator to join their team. This role is ideal for someone with energy, a willingness to learn, and the ability to lead by example. The Catering Coordinator will provide support to hotel/resort leaders by handling a variety of duties including reporting, filing, answering phones, processing invoices, managing schedules, and assisting with problem resolution. The Cambria Hotel Nashville Downtown, where this role is based, offers a unique blend of boutique comfort and full-service amenities, embodying the spirit of Music City. Pyramid Global Hospitality emphasizes a 'People First' culture, fostering diversity, growth, development, and wellbeing, with a commitment to creating exceptional guest experiences.

Requirements

Demonstrated ability to work with confidential and sensitive information
Strong attention to detail, while multi-tasking and delivering work on time
Proficient with computers and computer programs, including Microsoft programs

Nice To Haves

Passion and enthusiasm for helping others
Looking to grow a career in Catering/Events
Collaborative in a team environment
Listens and communicates well
Ability to build trusting working relationships

Responsibilities

Provide timely customer service to hotel/resort team
Assist with day-to-day operations of the main office functions and duties
Assist with administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
Create and distribute communication documents
Update postings and communication venues throughout the Resort
Process, in a timely manner, reports, invoices, bills and associated mail.
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
Open, read, and prepare answers to routine letters.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Prepare letters, memos, and other documents
Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
Document and communicate all guest requests/complaints to appropriate personnel.