Restaurant Catering Coordinator

McAlister's LLC•Dothan, AL

33d•Onsite

About The Position

The Catering Coordinator (CC) coordinates catering operations at a McAlister’s Deli corporate location according to company standards, provides excellent customer service, and partners with the catering team to track and build future catering sales. The role requires strong organizational and communication skills and the ability to direct others in fulfilling catering orders. The coordinator works closely with the restaurant management team and the Area Catering Manager.

Requirements

High school diploma or equivalent.
Strong organizational and communication skills.
Ability to work 40 hours per week and occasionally more than 50 hours during short management-staff situations.
Ability to work in a fast-paced, high-energy, physically demanding environment.
Ability to spend approximately 90% of working time standing and 10% sitting.
Ability to use sensory capabilities including vision, hearing, tasting, smelling, touching, and speaking.
Ability to perform physical activities including walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
Ability to carry loads greater than 35 pounds and regularly transport up to 70 pounds.
Ability to communicate clearly with guests in the restaurant’s primary language, primarily English.
Reliable transportation to meet delivery and marketing requirements.

Responsibilities

Manage the full-cycle fulfillment of catering orders, from receiving the order through execution, payment, and delivery.
Organize catering orders around production, delivery, and follow-up.
Partner with management to ensure appropriate products and resources are planned and available to meet demand.
Build catering sales by performing customer call-backs and developing customer relationships.
Enter all catering customers into the centralized catering database.
Maintain a register for catering-order payments in accordance with cash management policy.
Assist with restaurant operations as needed.