Catering Coordinator - Indianapolis Zoo - INDIANAPOLIS ZOO

Aramark • Indianapolis, IN

1d • Onsite

About The Position

The Catering Coordinator plays a vital role in the venue with the responsibility to plan and execute catering operations according to company standards, provide excellent customer service and partner with the catering team to track and build future catering sales. This person must possess high organizational skills, great communication skills and be able to direct others to support the fulfillment of catering orders. The Catering Coordinator will work closely with the Catering Sales Manager and the Operations team.

Requirements

• At least two years of hospitality experience
• Customer service experience in a catering service environment
• Exhibits a high level of professionalism with excellent oral and written communication skills
• Exceptional organizational skills and attention to detail
• Hospitality career focus is a plus; must be driven, self-motivated, and dedicated
• Demonstrates enthusiasm and commitment to Member/Guest satisfaction
• Computer knowledge required, including Microsoft Office, Excel, POS systems, or catering programs
• Minimum 1-2 years experience

Nice To Haves

• Knowledge of preparing invoices and filing systems is a plus

Responsibilities

• Executes the full-cycle fulfillment of catering orders from receipt through execution, payment, and delivery
• Organizes catering orders around production, delivery, and follow-up processes
• Partners with management to ensure appropriate products and resources are available to meet business demands
• Builds catering sales through customer follow-up calls and relationship building
• Performs data entry of catering customers into the centralized catering database
• Maintains a register for catering order payments in accordance with cash management policies
• Completes menu and bar signage as directed
• Assists with restaurant operations as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree