Catering - Bartender

SSA Group, LLC • Baltimore, MD

9d • $18 - $21

About The Position

SSA Group is hiring a Catering Bartender to support banquet events and deliver warm, welcoming, and memorable experiences for guests and clients. The role includes overseeing product quality, levels, and inventory; responding efficiently to guest needs and complaints; and handling bar setup, service, breakdown, and cleanup. The bartender is expected to demonstrate knowledge of alcoholic drinks and bartending techniques, serve responsibly, and contribute to the productivity and smooth operation of events.

The position also involves manual event setup and teardown, maintaining a clean, safe, and organized work environment, communicating with leaders, and upholding company policies and procedures. The role promotes inclusion, team growth, sustainability and conservation, and community engagement. Work hours may vary and can include nights, weekends, and holidays as needed.

Requirements

• Strong interpersonal and communication skills, including the ability to communicate with clients, the General Manager, and HQ personnel.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Ability to operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and move and handle boxes weighing up to 35 pounds, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Nice To Haves

• Previous bartending and/or event industry experience.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Oversee product quality, product levels, and inventory.
• Respond quickly and efficiently to guest needs and resolve complaints effectively.
• Set up, execute, break down, and clean up bar areas during events.
• Perform assigned duties that support the overall productivity of banquet events.
• Demonstrate knowledge of alcoholic drinks and bartending techniques with a focus on guest service.
• Serve guests responsibly and maintain a safe environment.
• Perform manual labor as required, including equipment storage and event setup and teardown of tables and chairs.
• Maintain a friendly and approachable attitude toward clients, guests, and staff.
• Communicate clearly and openly with leaders.
• Maintain a sense of urgency and uphold a professional appearance and manner.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Help remove barriers and empower growth and opportunity for team members.
• Lead by example in sustainability and conservation efforts, and support teaching unit staff about those efforts as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to age, service, hours-worked, and enrollment eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed