Catering - Bartender SEASONAL

SSA Group, LLC•Royal Oak, MI

About The Position

SSA Group is hiring seasonal Catering Bartenders for Wild Lights through December. The role delivers welcoming guest and client experiences while supporting banquet events and bar operations. Bartenders oversee product quality, levels, and inventory; serve guests responsibly; and complete bar setup, execution, breakdown, and cleanup. The position also involves event productivity, guest service, maintaining a safe and organized work environment, and supporting the team’s inclusion, sustainability, and community engagement efforts. The role reports to Catering Supervisor(s) and Catering Operations Manager(s).

Requirements

  • Strong interpersonal and communication skills, including the ability to articulate information to clients, the General Manager, and HQ personnel.
  • Problem-solving and decision-making skills, combined with the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Ability to operate all equipment necessary to perform job duties.
  • Physical ability to stand for extended periods and move and handle boxes weighing up to 35 pounds, including lifting and performing the listed duties; accommodations may be requested through the hiring manager.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Nice To Haves

  • Previous bartending and/or event industry experience is a plus.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for every guest and client.
  • Oversee product quality, product levels, and inventory.
  • Respond to guest needs quickly and efficiently and resolve complaints effectively.
  • Set up, operate, break down, and clean bars during events.
  • Perform assigned duties to support the overall productivity of banquet events.
  • Use knowledge of alcoholic drinks and bartending techniques with guest service in mind.
  • Serve guests responsibly and maintain a safe environment.
  • Perform manual labor as required, including equipment storage and event setup and teardown of tables and chairs.
  • Maintain a friendly and approachable attitude toward clients, guests, and staff.
  • Communicate clearly and openly with leaders.
  • Maintain a sense of urgency and a professional appearance and manner.
  • Maintain a clean, safe, and organized work environment.
  • Uphold and demonstrate an understanding of company policies and procedures.
  • Promote an inclusive and supportive approach within the Brand team and across units.
  • Help remove barriers and empower growth and opportunity for team members at all levels.
  • Lead by example in sustainability and conservation efforts, and support teaching staff about applicable efforts.
  • Engage with SSA and the unit in community activities and opportunities to give back.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program provides access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Tuition discount through a partnership college.
  • Up to 8 hours of bereavement leave.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws.
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