Catering - Bartender SEASONAL

SSA Group•Royal Oak, MI

About The Position

SSA Group is hiring seasonal Catering Bartenders for Wild Lights through December. The role delivers welcoming guest and client experiences at catered events while overseeing bar product quality, levels, and inventory. Bartenders set up, operate, break down, and clean their bars; address guest needs and complaints; serve responsibly; and support banquet-event productivity. The position also involves manual event setup and teardown, including moving equipment, tables, and chairs. Team members are expected to communicate clearly, maintain a professional and approachable manner, work safely and efficiently, and follow company policies and procedures. The role supports SSA’s IDEA and belonging efforts by promoting an inclusive and supportive team, removing barriers to growth, modeling sustainability and conservation practices, and participating in community engagement. Work hours may vary and can include nights, weekends, and holidays. This position is seasonal, and applications are accepted on a rolling basis until the role is filled.

Requirements

  • Strong interpersonal and communication skills, including the ability to communicate with clients, the General Manager, and headquarters personnel.
  • Strong problem-solving and decision-making skills and the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Ability to operate all equipment necessary to perform job duties.
  • Ability to stand for extended periods and move and handle boxes weighing up to 35 pounds, including lifting and performing the listed job functions.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
  • All education backgrounds are eligible.

Nice To Haves

  • Previous bartending and/or event-industry experience.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for guests and clients.
  • Oversee the quality, levels, and inventory of bar products.
  • Respond to guest needs quickly and efficiently and resolve complaints effectively.
  • Set up, execute, break down, and clean bars for events.
  • Perform assigned duties that support the overall productivity of banquet events.
  • Apply knowledge of alcoholic drinks and bartending techniques with guest service in mind.
  • Serve guests responsibly and help maintain a safe environment.
  • Perform manual work as required, including equipment storage and event setup and teardown of tables and chairs.
  • Maintain a friendly, approachable attitude toward clients, guests, and staff.
  • Communicate clearly and openly with leaders.
  • Maintain a sense of urgency and a professional appearance and manner.
  • Keep the work environment clean, safe, and organized.
  • Follow and demonstrate understanding of company policies and procedures.
  • Promote an inclusive and supportive approach within the brand team and across units.
  • Help remove barriers and empower growth and opportunity for team members.
  • Model sustainability and conservation efforts and help teach staff about their application in the business.
  • Engage with SSA and the unit in community activities and opportunities to give back.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program providing access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Tuition discount through a partnership college.
  • Up to 8 hours of bereavement leave.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws.
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