Catering - Bartender

SSA Group • Baltimore, MD

8d

About The Position

SSA Group partners with cultural attractions to create hospitality experiences centered on people, innovation, operational intelligence, and human connection. The Catering Bartender delivers welcoming and memorable experiences for guests and clients at banquet events. The role oversees bar product quality, levels, and inventory; serves guests responsibly; and completes bar setup, event service, breakdown, and cleanup. The bartender also supports event productivity, maintains a professional and approachable manner, communicates with leaders, and helps maintain a clean, safe, and organized work environment. The position supports inclusive team practices, sustainability and conservation efforts, and community engagement. Duties may change as operational circumstances require. The position is open until filled, with applications reviewed on a rolling basis.

Requirements

• Strong interpersonal and communication skills, including the ability to communicate with clients, the General Manager, and HQ personnel.
• Strong problem-solving and decision-making skills, together with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Ability to operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and move and handle boxes weighing up to 35 pounds, including lifting, and perform the listed job functions; accommodation is available upon request by communicating directly with the hiring manager.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.
• All education backgrounds are eligible.

Nice To Haves

• Previous bartending and/or event industry experience.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Oversee the quality, product levels, and inventory of bar products.
• Fulfill guest needs quickly and efficiently and resolve complaints effectively.
• Set up, execute, break down, and clean up bars during events.
• Perform duties that contribute to the overall productivity of banquet events as assigned.
• Apply knowledge of alcoholic drinks and bartending techniques with guest service in mind.
• Serve guests responsibly and maintain a safe environment.
• Perform manual labor as needed, including equipment storage and event setup and teardown of tables and chairs.
• Maintain a friendly and approachable attitude toward clients, guests, and staff.
• Communicate clearly and openly with leaders to support overall success.
• Display a sense of urgency and uphold a professional appearance and manner.
• Maintain a clean, safe, and organized work environment.
• Follow and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units, remove barriers, and empower growth and opportunity for team members.
• Lead by example in sustainability and conservation efforts, understand their business application, and support teaching unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed