Catering Banquet Server

Continental Services•Auburn Hills, MI

7d•$20•Onsite

About The Position

The Catering Banquet Server is responsible for creating a consistent, quality product and culinary experience, while also providing exceptional customer service, presentation, and a clean and safe eating environment. This role involves managing the online catering system, preparing and delivering meals, setting up venues, cleaning up after events, and following up with guests to ensure satisfaction. The position requires strong communication, organizational, and leadership skills, as well as knowledge of food safety and preparation. Flexibility in work hours, including potential evenings, weekends, and holidays, is necessary. Some cash handling and supervisory duties, along with general kitchen tasks, are also part of the role.

Requirements

Excellent communication and interpersonal skills
Strong organizational and time management skills
Decision making skills
Ability to manage in a diverse environment with a focus on client and customer services
Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
The ability to think quickly, work in stressful circumstances and stay calm in a crisis
Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation
Flexibility to work with different start and end times according to catering need for the day. May involve some evenings, weekends or holidays.
Some cash handling and supervisory duties.
Ability to manage multiple caterings at a time. Must be independent and possess strong time management skills.
Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.
High energy level; has demonstrated resilience, endurance and persistence throughout career.
Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.
Places high importance on building and maintaining trust; has a long-range perspective with relationship development; believes in and routinely practices direct and honest communication; actively shares information openly with those who need to know; seeks collaborative resolution of issues; seeks others’ points of view and encourages independent thought; listens well.
Personal values align with the company’s values and culture; treats people with respect and consistency; trustworthy; highly ethical; appreciates and engages in creativity and forward thinking; takes long-range view.

Nice To Haves

2+ years restaurant experience
3+ years catering experience
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including word and excel
High standards of personal hygiene and personal appearances
Ability to be on feet for several hours at a time
Experience using POS systems preferred
Servsafe training preferred

Responsibilities

Management of online catering system to create work orders with regard to meal preparation and delivery and setup.
Work with, and understand all guest requirements before the event.
Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.
Clean up venue after event to ensure no food, plates, beverages or other items remain behind
Follow up with guest to insure event was successful for them and their guest.
General kitchen duties ie: cleaning, stocking, food prep etc.