Catering Associate - Atrium Health Cleveland- FT Days
About The Position
The Catering Associate is responsible for patient meals and food services on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and between-meal food delivery. The associate communicates patient food issues, concerns, and needs to Nutrition Services and works with Nursing regarding patient nutrition needs or requirements. The role responds accurately and effectively to changes to ensure physician-ordered modified diets are followed and services are delivered efficiently. The associate is familiar with dietary restrictions for special and modified diets to support patient care and satisfaction. The position is full time, with 40 hours per week and a schedule of 7 a.m.–7 p.m. with alternating weekends. Work takes place primarily on nursing units and in institutional kitchen, meal assembly, and dishwashing areas, with some work in cafeteria, patient care, and storeroom areas. Compensation is listed at $18.85–$28.30 per hour.
Requirements
- High school diploma, GED, or current enrollment in and pursuit of an educational degree.
- Ability to explain menu selections, dietary options, restrictions, and procedures to patients and families using appropriate communication skills.
- Ability to assess age-specific safety issues.
- Ability to apply modified-diet knowledge and dietary restrictions.
- Ability to calculate food preparation timing and meet temperature and service-time requirements.
- Ability to meet the physical demands of the role, including frequent standing and walking, bending, stooping, kneeling, reaching, pushing or pulling loaded tray carts, and lifting or carrying items up to 25 pounds routinely and occasionally over 50 pounds with assistance.
- Close and intermediate visual acuity, hearing, and verbal communication ability.
Nice To Haves
- High school diploma or GED.
- Satisfactory completion of a community college-level human nutrition or nutrition and diet therapy course.
- Knowledge of medical terminology.
Responsibilities
- Explain menu selections, diet options, food restrictions, and procedures clearly and accurately to patients and families, adapting communication to patients of different ages.
- Assess age-specific safety issues for infant, pediatric, adolescent, adult, and geriatric patients.
- Apply knowledge of modified diets, appropriate condiments, and related dietary restrictions.
- Offer menu alternatives permitted by prescribed diets while considering cultural, ethnic, and religious preferences.
- Arrange celebration cakes or special meal accommodations for patient birthdays and anniversaries within the scope of service.
- Gather and process menu selections and diet orders.
- Calculate preparation time so food items meet appropriate temperature controls and service times.
- Ensure transport retherm carts are delivered to floors on time.
- Communicate patient food issues, concerns, and needs to Nutrition Services and coordinate with Nursing regarding nutrition needs or requirements.
- Respond accurately to changes to maintain physician-ordered modified diets and efficient service timing.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
- Premium pay such as shift and on-call pay, based on the teammate's position
- Incentive pay for select positions
- Opportunity for annual increases based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
