Catering and Event Manager

Atrium Hospitality•Normal, IL

2d•Onsite

About The Position

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service, Perseverance, Inclusion, Respect, Innovation and Teamwork. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Requirements

2+ years of event services experience
Strong technology skills – You know your way around BEOs, diagramming tools, and CRM systems—because details matter.
Flexible and adaptable – Events don’t stick to a 9–5.
Exceptional communicator – You’re clear, concise, and can calm a frazzled planner with a single sentence.
Understanding of group and social event segments – Because every event type deserves personalized care.

Responsibilities

Collaborate directly with clients to craft detailed, unforgettable event experiences.
Lead banquet coordination by managing timely BEO creation and distribution.
Drive revenue through upselling opportunities and proactive communication with clients.
Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
Manage payments from start to finish, ensuring every invoice is clear and accurate.
Lead site tours, join pre- and post-event meetings, and be there for event execution.
Support the Sales and Marketing team with sales activities and revenue checks.