Category Sales Specialist

FERGUSON•Quincy, MA

2d•$4,320 - $9,350

About The Position

Ferguson is seeking a Commercial Water Heater Category Sales Specialist to help grow commercial water heater sales and establish strong operational practices for its commercial water heater full-service program in New England. The role owns the commercial water heater phone line for full-service requests and emergency replacements, supports inventory and purchasing practices, and develops customer, manufacturer, and internal relationships. It is based at the Quincy hub, with travel across New England for customer needs, branch exposure, and support of the full-service program.

Requirements

At least 5 years of plumbing wholesale experience.
Trilogie expertise.
Excellent communication and customer service skills.
Strong computer and Microsoft Office skills, particularly Excel.
Ability to delegate work.
Self-motivation and ability to manage multiple priorities.
Detail-oriented and meticulous, with comfort working within established processes.

Nice To Haves

Experience with commercial/mechanical customers.

Responsibilities

Own the commercial water heater phone line for full-service requests and emergency replacements.
Develop strong relationships with the full-service delivery and logistics team.
Help keep commercial inventory in Quincy organized, accurate, and relevant to the market.
Lead and develop customer relationships at local, regional, and national levels, or a combination of these.
Develop training practices and awareness of the commercial heater program across New England branches.
Work closely with key water heater manufacturers and local representative agencies.
Begin developing a long-term plan for commercial water growth across the New England market.
Ensure buyers create timely and accurate purchase orders and follow up on them.
Build a methodology for competitive market pricing while leveraging the value of the full-service program.
Maintain a strong presence at the Quincy hub and travel across New England for specific customer needs, branch exposure, and the full-service program.
Support key accounts alongside outside salespeople.