Category Sales Specialist

FERGUSON • Valley Center, CA

10d • $4,744 - $8,961 • Onsite

About The Position

Brax, a Ferguson company, is seeking a Category Sales Specialist to support customers and repair jobs involving pumps and process equipment. This position is fully on-site at the Valley City location. The role handles customer inquiries, quotes, orders, technical assistance, repair estimates, documentation, and coordination of the work and materials needed to complete repair jobs. It also supports house accounts and direct client relationships by understanding customer needs and proposing service solutions.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines effectively.
• Team-oriented, proactive approach to problem-solving.

Nice To Haves

• Mechanical Engineering degree or equivalent technical experience.
• Familiarity with pumping systems, motors, and mechanical equipment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Responsibilities

• Handle customer inquiries, quote requests, and orders in a timely and professional manner.
• Provide technical assistance with pump sizing, troubleshooting, and product availability.
• Review tear-down reports, inspections, and service photos to prepare detailed repair estimates and customer-facing reports.
• Prepare and submit quotes, work orders, and purchase orders.
• Coordinate purchases, subcontract work, and rentals for each job.
• Collaborate with internal service teams, vendors, and outside sales to facilitate repair jobs through completion.
• Ensure repair documentation is complete and meets company and client standards.
• Perform site visits when required to capture job-specific information.
• Maintain regular communication with customers, vendors, and internal stakeholders.
• Review and approve product quality before final delivery.
• Support house accounts and direct client relationships by understanding needs and proposing service solutions.
• Foster positive relationships with manufacturers, vendors, and clients.

Benefits

• Competitive salary based on experience.
• Health benefits and 401(k) options.
• On-the-job training and continuous development.
• Health, dental, and vision benefits.
• Paid time off.
• Life insurance.
• 401(k) with company match.
• Mental health coverage.
• Gender-affirming and family-building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed