Category Sales Specialist

Ferguson Enterprises • Quincy, MA

1d

About The Position

Ferguson is seeking a Commercial Water Heater Category Sales Specialist to help grow commercial water heater sales and establish strong operational practices for its full-service program in the New England market. The position has a strong presence at the Quincy hub, with travel across New England for customer needs, branch exposure, and program support. The specialist supports key accounts alongside outside salespeople and works with customers, internal teams, manufacturers, and local representative agencies.

Requirements

• At least 5 years of plumbing wholesale experience.
• Expertise with Trilogie.
• Strong communication and customer service skills.
• Strong computer and Microsoft Office skills, especially Excel.
• Ability to delegate work.
• Self-motivation and ability to manage multiple priorities.
• Detailed and meticulous approach, with comfort working within established processes.

Nice To Haves

• Experience with commercial/mechanical customers.

Responsibilities

• Own the commercial water heater phone line for full-service requests and emergency replacements.
• Build strong relationships with the full-service delivery and logistics team.
• Help keep commercial inventory in Quincy organized, accurate, and relevant to the market.
• Develop customer relationships at the local, regional, and national levels, or a combination of these.
• Develop training practices and awareness of the commercial heater program across New England branches.
• Work closely with key water heater manufacturers and local representative agencies.
• Begin developing a long-term plan for commercial water growth across the New England market.
• Ensure buyers create timely and accurate purchase orders and follow up on them.
• Build a methodology for competitive market pricing while leveraging the value of the full-service program.
• Maintain a strong presence at the Quincy hub and travel across New England for specific customer needs, branch exposure, and full-service program support.
• Support key accounts in tandem with outside salespeople.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender-affirming and family-building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities
• Bonus or incentive plan eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed