Category Manager - Kitchen & Bath

Installation Made Easy, Inc• Remote, US,

2d•Remote

About The Position

Installation Made Easy (IME) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners. The Category Manager develops and executes strategies for assigned home improvement categories to generate leads, increase sales and revenue, improve competitiveness, and enhance customer satisfaction across partner networks. The role serves as the subject matter expert for assigned categories and is accountable for measurable category performance and continuous improvement. The Category Manager analyzes category metrics, market trends, customer behavior, and competitor performance; coordinates promotional strategies with IME, retailers, manufacturers, distributors, and service providers; and conducts regular business reviews. The position also leads category-specific initiatives, including Wizards, Spec Sheets, and program improvements, ensuring projects progress on schedule and produce meaningful business results. It is highly visible and involves frequent interaction with senior leadership and other departments. The successful candidate will be results-driven, proactive, organized, and able to use IME technology and operational data to improve category performance. The role requires building productive internal and external relationships, removing obstacles, communicating next steps, and advancing multiple initiatives collaboratively without direct internal reports. The position is remote and may require very limited travel, less than 10%.

Requirements

High school diploma or equivalent.
At least 4 years of proven experience in Kitchen and Bath, Flooring, Exteriors, MEP, or other home improvement categories, with a strong understanding of product lines, installation processes, and vendor or contractor coordination.
At least 4 years of retail experience.
Professional demeanor.
Sound judgment and strong problem-solving ability.
Excellent written and oral communication skills.
Ability to interact effectively with all organizational levels, including executive and C-level.
Exceptional organizational skills.
Ability to manage multiple projects while maintaining efficiency and close attention to detail.
Ability to adapt to changing or multiple priorities.

Nice To Haves

Knowledge of the home improvement industry.

Responsibilities

Own the strategic direction of assigned product categories to drive sales growth, competitiveness, and customer satisfaction across partner networks.
Develop and execute category plans with measurable lead, sales, and revenue goals; review results, identify gaps, and take corrective action.
Lead category-specific projects and improvements, including Wizards, Spec Sheets, and related technology or process initiatives; maintain project plans, milestones, deadlines, and action items.
Serve as the subject matter expert for assigned categories, with a strong emphasis on performance.
Use knowledge of IME systems and workflows to identify opportunities to improve category programs, partner experience, and operational efficiency.
Engage manufacturers, distributors, and dealer networks; document partner feedback, communicate next steps, and resolve or escalate barriers.
Maintain and execute category promotional calendars, evaluate promotion effectiveness, and adjust quarterly promotional strategies based on performance.
Analyze category reports covering leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle time, customer surveys, and promotions to guide decisions.
Conduct monthly internal and external business reviews, document feedback and follow-up actions, and research industry trends and outside factors affecting assigned categories.
Conduct periodic competitor reviews and category content audits to keep Spec Sheets, Wizards, and Knowledge Vault materials accurate, current, and aligned with program requirements.
Coordinate cross-functional initiatives, share category knowledge, track outstanding actions, and ensure commitments and project deadlines are met.
Ensure category information is accurate and consistent across partner-facing and consumer-facing platforms.
Work with marketing teams to influence promotional strategy, visual merchandising, and creative campaigns.
Attend trade shows, factory visits, and customer-facing events to maintain category expertise and identify business opportunities.
Perform other duties as required; additional tasks and responsibilities may change over time.

Benefits

100% remote work environment.
Employer-provided equipment.
Medical, dental, and vision insurance.
Health savings plan with an employer contribution to the health savings account.
Medical and dental flexible spending accounts.
Company-paid basic life, short-term disability, and long-term disability insurance.
401(k) plan with employer match: 100% match on the first 4% of salary deferrals; employer and employee contributions are immediately 100% vested.
Employee discount program for electronics, groceries, travel, entertainment, and more.
Employee assistance program.
Pay on demand.
Critical illness, hospital indemnity, group accident, and legal insurance.
Paid time off.