Category Manager, Field Services

Crusoe•San Francisco, CA

1d•Hybrid

About The Position

Crusoe is seeking a results-driven and analytical Category Manager, Field Services & OPEX to support Data Center Deployments & Operations through sourcing, procurement, and contract management for Field and Managed service categories. This role is critical for securing favorable commercial terms, managing contractual compliance, and enabling construction and operation teams to focus on service delivery and infrastructure uptime. We are looking for a motivated professional with a solid background in procurement, category management, or construction who can identify cost savings opportunities, manage vendor relationships, and support strategic sourcing initiatives. This is a full-time position with flexibility to be based in San Francisco (CA), Sunnyvale (CA), or Seattle (WA)

Requirements

Bachelor's degree in Business Administration, Supply Chain Management, Procurement, or a related field
Approximately 3-5 years of experience in procurement, sourcing, or category management, with demonstrated success in vendor relationship management and contract negotiation
Demonstrated expertise in vendor relationship management, contract negotiation, and commercial terms structuring
Strong analytical and problem-solving skills with proficiency in data analysis and Excel
Excellent written and verbal communication skills with ability to work effectively across teams
Background in services or OPEX procurement, preferably in technology, cloud, or data center environments
Ability to understand that in a live data center environment, operational requirements and safety/uptime concerns drive decision-making
Must be able to pass a background check

Nice To Haves

Experience with Field Services, Maintenance, or Managed Service contract management
Knowledge of data center construction and operations
Experience supporting "white glove" or high-touch service delivery models
Previous experience in a support function role within an operations-heavy organization

Responsibilities

Support the establishment and maintenance of vendor relationships; serve as the primary commercial point of contact for contract administration and commercial compliance
Support negotiation of service contracts and commercial terms with vendors to secure favorable pricing, payment terms, and conditions that align with operational requirements defined by Construction & Operations
Identify and drive cost reduction opportunities while supporting operational requirements such as deployment speed and service quality standards
Support the vendor evaluation process by providing market analysis and technical vetting including both engineering and operations
Analyze spending patterns and market conditions within Field Services and OPEX categories to inform sourcing decisions and identify negotiation leverage
Work closely with Construction, Operations, Finance, and other teams to align procurement with operational needs and business requirements
Coordinate Quarterly Business Reviews (QBRs) and vendor business reviews with stakeholders
Work with Construction & Operation teams to identify supply risks and support the development of contingency plans for critical vendors to help ensure business continuity
Maintain accurate procurement records, contract files, and reports on vendor commercial performance and contract compliance

Benefits

Opportunity for career growth in a high-impact organization and industry
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300 per month