Category Manager - Professional Services & BPO

Munich Re CareersToronto, ON
CA$102,000 - CA$132,000Hybrid

About The Position

As part of the Procurement Shared Service Organization Canada and the Global Sourcing Team, this role reports to the Global Category Manager for Professional Services & BPO based in Toronto. The position involves taking ownership of strategic procurement initiatives in the subcategories of Management Consulting & Audit, Legal Services, BPO, and HR-related services. Additionally, the role provides periodic support for other non-IT sourcing categories, such as Office Services. The focus is on delivering optimal sourcing solutions that create business value, strengthen supplier relationships, support digital transformation, and ensure compliance with regulatory and risk standards. The role effectively executes local and regional strategies in collaboration with the global category team.

Requirements

  • Bachelor's degree in economics, engineering, supply chain management or similar professional education
  • 5+ years of relevant procurement experience or proven track record in related roles
  • Experience in leading strategic sourcing projects in an international environment and ability to orchestrate cross-functional negotiation teams
  • Good knowledge of BPO & Professional Services sub-categories, i.e. Consulting, Legal, Temporary Labor, Recruitment, HR Services
  • Good knowledge of digitization including the usage of Coupa to streamline and improve efficiencies with the purchase of goods and services
  • Strong project management skills with proven experience in delivering category and sourcing strategies and projects that are data driven and managed
  • Proficient in contract terminology and able to develop alternative clauses where necessary in cooperation with in-house Legal Departments
  • Entrepreneurial spirit and experience of working both independently and in a team-oriented, collaborative environment
  • Ability to balance risk and effort with regulatory and compliance requirements
  • Technical expertise of the supported category strategy, with a clear understanding of the impact of regional and global strategies on local markets

Responsibilities

  • Act as the central strategic interface with internal customers and key supplier managers for related procurement activities.
  • Ensure strategic procurement processes including demand management, tenders, offer evaluations, contract negotiations, and implementation.
  • Support the Global Category Manager in developing sourcing, supplier, and risk strategies, as well as shaping the process value chain.
  • Ensure alignment and implementation of local and regional procurement strategies.
  • Build and maintain strong relationships with internal stakeholders and suppliers.
  • Apply category and market knowledge to identify opportunities and drive results.
  • Foster global interaction with the procurement functions within Munich Re.
  • Use the digital procurement tools and improve user satisfaction (e.g. Coupa).
  • Ensure all sourcing activities comply with legal, regulatory, and corporate social responsibility standards.

Benefits

  • An engaging and collaborative environment that promotes continuous learning and development
  • A hybrid work environment that combines weekly in-office and remote days
  • A great compensation package including annual company bonus
  • Market leading company-paid flexible health and dental benefits, starting on your first day
  • Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account
  • Immediate participation in DC Pension Plan with an automatic employer contribution, plus optional company match
  • Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
  • Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees
  • Maternity, Parental & Adoption Leave top-up program
  • Employee Referral Program, Recognition & Rewards Platform
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