Catastrophic Claims Supervisor
About The Position
Supervises and monitors the daily operations of claim processing for injured employees with catastrophic injuries, in accordance with the Texas Workers’ Compensation Act, Division of Workers’ Compensation rules, and internal procedures. Supervises claims personnel who administer compensation and medical benefits and oversees the quality of their work, including a caseload of TIB, IIB, SIB, LIB, and death benefit claims. Manages the personnel, equipment, facilities, and finances of assigned operations, and ensures coordination and support of the division’s overall goals and objectives.
Requirements
- High school diploma.
- Texas workers’ compensation license or all-lines adjuster license.
- At least five years of experience adjusting workers’ compensation claims; Texas experience preferred.
Nice To Haves
- Bachelor’s degree.
- Two years of prior supervisory experience.
- Industry-related designation.
Responsibilities
- Supervise and monitor daily claim-processing operations in accordance with the Texas Workers’ Compensation Act, DWC rules, and internal procedures.
- Provide staff with guidance on claim handling and desired outcomes.
- Recruit, retain, coach, and mentor employees.
- Contribute to developing and implementing division goals, objectives, policies, standards, procedures, and budgets.
- Oversee claims personnel administering compensation and medical benefits for injured employees with catastrophic injuries, including the quality of their work.
- Oversee a caseload of TIB, IIB, SIB, LIB, and death benefit claims.
- Manage the personnel, equipment, facilities, and finances of assigned operations.
- Coordinate and support the division’s overall goals and objectives.
Benefits
- Annual performance bonus and merit-based pay increase.
- Lifestyle Savings Account of $1,000 per year.
- Automatic 4% employer contribution to retirement plan.
- 401(k) plan with 100% employer match up to 6%.
- Student loan repayment matching in the 401(k) plan.
- Three weeks of vacation time off.
- Nine paid holidays and two personal days each year.
- Health, prescription, vision, and dental insurance beginning on day one.
- Life and disability insurance.
- Flexible spending account.
- Pet insurance and pet prescription discounts.
- Free on-site gym, fitness classes, and health and wellness resources.
- Free identity theft protection.
- Free student loan repayment and refinancing consultation.
- Professional development and tuition reimbursement.
- Employee referral bonus.
- Free on-site snacks.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
