Casualty Claims Associate

Greystar Management Services•Charlotte, NC

11h•Onsite

About The Position

The Casualty Consultant provides claim strategy, consulting, and advocacy services to dedicated client. The Consultant will be responsible for maintaining relationships with internal & external contacts while providing high level, strategic claim consulting. They also help support growth, innovation, and ensure execution of the claim consulting services.

Requirements

4-year college degree required; a Business-related field is highly preferred. Additional level(s) of education are a plus.
Minimum of 2 years’ experience with Liability Claims related position with some prior experience working at an insurance carrier or third-party administrator preferred.
Liability claim experience within real estate and hospitality required.
Knowledge of Claim Handling & Claim processes and procedures
Knowledge of laws, legal codes, procedures and processes involving insurance
Analyze data and provide concise conclusions; communicate orally and in writing, and display versatility in working with different personalities
Effectively communicate with senior management; evaluate information against a set of standards to verify correctness, handle complaints, arbitrate disputes, and negotiate alternative solutions
Computer skills relevant to Microsoft Office, Outlook, and web-based applications
Interpersonal relationship skills with internal and external executives
Project management skills
Understand company products, services, global network, and industry practices
Understand the process and value of basic data analytics and benchmarking

Responsibilities

Master Insurance Program Insurance Experience specialized in Real Estate
Manage workflow from initial intake to resolution of claim matters
Gather, organize, summarize, index and maintain documents from various sources.
Ensure quality and consistency in executing high level claim services
Appropriate utilization of all systems as required
Work with other business segments for coordination of claims as necessary.
Work with others as necessary to continually improve quality and innovation
Evaluate data to assess claim programs and identity solutions to improve quality and performance
Promote collaboration and teamwork to produce comprehensive solutions
Maintain direct relationships with key clients including (Risk, Legal, and Property Management)
Be a visible sign of professionalism and direction for the practice
Respond to due diligence request for disclosure of claims/litigated matters
Contribute to claim reporting analytics
Origami data entry and utilization
Cross line claims assistance with other lines i.e. General Liability, Environmental, Professional Lines

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.