Casualty Adjuster Bodily Injury
About The Position
United Automobile Insurance Company (UAIC) is seeking a Casualty Bodily Injury Adjuster to investigate and process bodily injury insurance claims, primarily non-litigated claims, and help ensure fair and efficient resolutions. The position is remote for a candidate located within the Southeast region. The adjuster investigates coverage, liability, and damages; gathers statements, medical records, police reports, and other relevant documentation; evaluates injuries and treatment; and applies policy coverage, laws, and regulations. The role also involves communicating with policyholders, claimants, attorneys, medical providers, and other stakeholders; providing timely claim updates; negotiating settlements within established authority limits; reviewing settlement and release documents; responding to settlement demands; and delivering responsive, professional customer service. The adjuster must comply with applicable laws, regulations, and company policies and stay current on changes affecting bodily injury claims.
Requirements
- An active adjuster's license.
- An associate or bachelor's degree preferred and/or a minimum of 3 years of related work experience, preferably in bodily injury claims.
- Knowledge of insurance principles, policies, procedures, forms, regulations, coverages, and claims processes.
- Strong analytical, negotiation, and communication skills.
- Ability to work independently and manage a caseload efficiently.
- Proficiency in Word, Excel, Windows-based applications, and internet usage.
- Ability to exercise good judgment and express opinions assertively.
- Ability to write and speak clearly and concisely.
- Ability to work effectively in a high-intensity environment and handle multiple tasks and demands simultaneously.
- Ability to identify, gather, and organize information.
- Ability to work independently in a team environment.
Nice To Haves
- Bilingual in English and Spanish.
- Guidewire knowledge.
Responsibilities
- Investigate bodily injury claims to determine coverage, liability, and damages.
- Gather statements, medical records, police reports, and other pertinent information.
- Assess bodily injuries and medical treatment to determine appropriate compensation.
- Analyze policy coverage and apply relevant laws and regulations.
- Communicate professionally with policyholders, claimants, attorneys, medical providers, and other stakeholders.
- Provide timely claim status updates and respond to inquiries.
- Negotiate fair and reasonable settlements with claimants and attorneys within established authority limits.
- Review settlement agreements and release forms.
- Provide policyholders and claimants with empathetic, professional, and responsive customer service.
- Comply with insurance laws, regulations, and company policies, and stay informed about relevant changes.
- Respond to settlement demands in a timely and appropriate manner.
Benefits
- 401(k) retirement savings plan with employer match.
- Medical, prescription drug, vision, and dental insurance.
- Paid time off, holidays, and leave programs.
- Flexible spending accounts.
- Basic life insurance and voluntary life/ADD.
- Short-term and long-term disability.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
