Security (Casino)

Red Deer Resort & CasinoRed Deer, AB
Onsite

About The Position

Red Deer Resort & Casino is seeking dedicated and vigilant individuals to join our team as Part-Time Casino Security. As a Casino Security, you will play a crucial role in ensuring the safety and security of our patrons, team members, and property. If you're passionate about creating a safe and enjoyable environment for all, we invite you to apply and become a part of our dynamic security team.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal and communication skills.
  • Ability to remain calm and composed in high-stress situations.
  • Excellent observation and attention to detail.
  • Proficiency in operating surveillance and security equipment.
  • Basic computer skills.
  • Must meet AGLC’s requirements
  • Must be legally entitled to work in Canada.

Nice To Haves

  • Previous experience in security, law enforcement, or a related field is preferred.

Responsibilities

  • Monitor and patrol the casino premises to prevent and detect any security breaches or suspicious activities.
  • Respond promptly and effectively to incidents, including medical emergencies, disturbances, and criminal activities.
  • Assist guests and team members in a professional and courteous manner, providing assistance and information as needed.
  • Intervene in disputes or altercations to de-escalate situations and restore order while maintaining a professional demeanor.
  • Operate and monitor surveillance equipment to ensure the integrity of casino operations.
  • Collaborate with other security team members and departments to maintain a cohesive security strategy.
  • Enforce casino policies and procedures, ensuring a safe and enjoyable experience for all patrons.
  • Complete incident reports and maintain accurate records of security-related activities.
  • Enforce age restrictions, gaming regulations, and other legal requirements to ensure compliance with Alberta Gaming, Liquor, and Cannabis (AGLC) standards.
  • Assist in executing evacuation procedures during emergencies and ensure all staff and patrons are accounted for.
  • Participate in training sessions to enhance your skills and stay up-to-date with security protocols.
  • Provide additional security during large-scale or high-profile events, ensuring seamless operations.
  • Assist in training new security personnel on policies, equipment usage, and situational protocols.
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