Casino Marketing Coordinator

Delaware Park Casino & Racing•Wilmington, DE

4d•Onsite

About The Position

This role assists with the creation and posting of social content across all Delaware Park Casino’s social channels, developing and executing social media strategies to increase followers, engagement, brand awareness, and customer acquisition. The coordinator adheres to approved budgets, assists with photo and video shoots, and provides administrative support to Marketing leadership. They also coordinate communications, maintain the casino's website, and assist with promotions and special events, including nights, weekends, and holidays. Discretion and confidentiality are essential when handling sensitive information. The role involves daily interaction with various departments, managing guest inquiries via the Programs Mailbox, and promoting positive team member and guest relations. Professionalism is expected at all times.

Requirements

High School Diploma or equivalent required
Must be able to successfully complete the background check and licensing process, required by the Delaware State Lottery.
Strong organizational, verbal and written communication skills required.
Knowledge of MS Office required
Ability to work directly supervised, independently with minimal supervision and collaboratively in groups
Maintains confidentiality with regards to employee concerns and sensitive department information.
Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance.

Nice To Haves

College Degree preferred
Marketing experience preferred
Understanding of casino gaming language related to slots, table games and racing operations is preferred.
graphic art programs such as Adobe Creative Cloud a plus.

Responsibilities

Assists with the creation and posting of social content on all Delaware Park Casino’s social channels including, but not limited to Facebook, Instagram, X, Linked In & Threads
Develop and execute social media strategies that increase followers, audience engagement, brand awareness and customer acquisition across all social media platforms.
Adheres to the approved budgets under the direction of the Vice President of Marketing.
Assists with photo shoots and video shoots as needed for social content and other initiatives.
Provides administrative support to Marketing leadership and assists in report preparation as needed.
Coordinates and disseminates communications and correspondence to all departments.
Assists with the maintenance of Delaware Park Casino’s website including but not limited to updating promotions, hours of operation and all restaurant menus as needed.
Assists with working Promotions & Special Events as needed including nights, weekends & holidays.
Acts with discretion and maintains confidentiality when handling sensitive information.
Interfaces daily with personnel from various departments.
Assists with the Programs Mailbox with guest inquiries – researching and responding to needs of guests.
Communicate (both written and verbal) with and promote positive team member and guest relations.
Maintain professionalism when working with other team members and/or guests.
Assists the Marketing Department with any duties as assigned
Performs all other duties as assigned.