Casino Cashier-Full-Time(Bettendorf) 3rd Shift

Caesars Entertainment•Bettendorf, IA

12d

About The Position

The Cage Cashier and Caesars Rewards representative is responsible for safeguarding company assets while adhering to company policies, departmental procedures, and applicable gaming regulations. The role requires delivering exceptional customer service, explaining casino programs and promotions to guests, and maintaining accuracy in financial transactions. The position is based in Bettendorf and works the third shift, from 10:30 p.m. to 6:00 a.m.

Requirements

Must be able to obtain a Class C gaming license.
Proficiency in Microsoft Word, Excel, computer programs, and a 10-key calculator.
Strong interpersonal, teamwork, and guest service skills.
Ability to remain composed and professional in all situations.
Well-groomed appearance to promote a positive image.
Must be able to read, write, speak, and understand English.
Must be able to stand for long, extended periods.
Must be able to lift up to 35 pounds.
Must be able to push and pull heavy carts on the casino floor.
Must be able to bend, reach, kneel, twist, and grip items while working at the assigned area.
Must be able to respond to visual and aural cues.
Must be able to work in moderate to loud noise conditions.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Provide courteous and efficient customer service in accordance with established standards.
Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
Perform all cage functions with precision.
Collaborate with team members within the department and across other departments to ensure smooth operations.
Maintain compliance with internal controls and regulatory requirements.
Deliver exceptional guest service with urgency and professionalism, serving as a role model for Caesars Rewards and customer service.
Maintain consistent attendance and adhere to departmental and company policies.
Adapt to changing business needs and attend required meetings and training sessions.
Promote Caesars Rewards benefits and offer the Caesars Rewards Visa to every guest.
Cross-sell property amenities and events and execute promotions accurately.
Create and maintain accurate customer accounts while protecting data integrity and confidentiality.
Support departments to enhance player satisfaction.
Comply with state, federal, and regulatory requirements.
Perform other duties as assigned.