Casino Cashier Representative - Park MGM

MGM Resorts International

22d • Onsite

About The Position

As an On Call Casino Cashier Representative at Park MGM, you’ll process accurate monetary transactions for guests and internal departments while delivering exceptional guest service. You’ll promote the MGM Rewards program and ensure interactions are handled efficiently and professionally. You’ll also uphold regulatory requirements and company policies to support a seamless and trustworthy gaming experience. The starting rate is $17.50 per hour plus tips.

Requirements

• Must be 21 years of age or older.
• High school diploma or GED.
• At least 1 year of prior relevant experience.

Responsibilities

• Assist guests with transactions in accordance with Casino credit policies and specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage.
• Ensure the security of company assets throughout the shift, including cash, chips, and tokens.
• Promote and educate guests about, and encourage enrollment in, the MGM Rewards, MyVegas rewards, and MGM Rewards Mastercard programs.
• Issue FREEPLAY and complimentary play coupons, and adjust tier credits upon guest request in accordance with company policies and procedures.
• Escalate guest complaints to the Casino Cage Shift Supervisor and respond to guest inquiries about the property and local area.
• Follow the Company AML/Suspicious Activity policy and notify a Supervisor of unusual events, circumstances, missing items, or alleged theft.
• Promote responsible gaming principles and GameSense consistently to guests.
• Balance appropriate Cage banks with supervision at the end of the shift in accordance with departmental variance policy, and accurately complete reports and forms in compliance with Title 31.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED