Cashier PT

Heritage Grocers Group•Lake Elsinore, CA
•$17 - $20

About The Position

The Cashier provides customer service and handles cash in a retail store environment. The role is expected to model the company by delivering excellent customer service while maintaining its core values. Cashiers engage with customers, improve service speed and efficiency, meet cashier goals, and maintain the presentation and organization of the front end. Other store duties may be assigned as needed.

Requirements

  • Demonstrate persistence and perseverance in achieving results.
  • Be dedicated to meeting internal and external customer expectations.
  • Show care, compassion, empathy, and concern for people.
  • Build and maintain positive team relationships and relate well to diverse people.
  • Be approachable.
  • Ability to walk and stand continuously throughout the shift.
  • Ability to lift up to 20 pounds and occasionally up to 30 pounds.

Nice To Haves

  • Customer service experience.
  • Retail experience.

Responsibilities

  • Provide excellent customer service and engage with customers.
  • Handle cashier transactions and follow procedures for voids, refunds, transaction cancellations, and saved recall transactions.
  • Meet cashier goals, including goals related to Bottom of the Basket, and maintain personal cashier productivity.
  • Participate in cashier training and follow applicable policies for WIC, checks, liquor, and tobacco.
  • Follow WIC compliance procedures.
  • Communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions, and food safety.
  • Maintain front-end presentation, cleaning, and organization, including uniform and personal appearance.
  • Improve the speed and efficiency of service.
  • Perform other store duties as needed.
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