Cashier (Gift Shop)

DKN HOTEL GROUP•San Bernardino, CA

5d•$17 - $17•Onsite

About The Position

At DKN Hotels, we are driven by a passion to provide exceptional guest experiences and to make a positive difference in the lives of those we serve. Our team members are a vital part of this. We believe they are the heart, the core, the soul of our company.

Requirements

Must be able to communicate in English with guests, management and team members to their understanding.
Ability to provide legible written communication.
Ability to compute basic mathematical calculations.
Ability to prioritize, organize and make good judgments.
Dependable
Prolonged walking and standing.
Repetitive bending, stooping, reaching, twisting, lifting and carrying.
Reaching above, at and below shoulder level.
Lifting and carrying unassisted up to 30 lbs. of bulk goods.
Exposure to cleaning agents.
Must be aware of importance of safety and security.
Endeavor to be conscious of safety and security at all times.
Living the DKN Values’ behaviors
Friendly and courteous to guests and fellow team members at all times.
Valid San Bernardino County Food Handler’s Certificate
RBS Training

Responsibilities

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
Communicate effectively with guests and fellow team members.
Greeting guests in a friendly manner and taking food and beverage orders.
Preparing and serving beverages, ranging from simple to elaborate ones.
Preparing and serving food items such as sandwiches and pastries.
Answering guest’s questions about menu choices.
Promoting and recommending menu options to guests.
Taking payment from guests.
Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs.
Keeping the work environment sanitary and organized.
Evaluating and modifying processes to improve efficiency and quality of service.
Working to attract new guests and expanding the menu.
Courteously wait on guests, make recommendations, upsell.
Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
Assist with maintaining cleanliness of restaurant/kitchen to DKN Hotels’ standards and all health codes at all times.
Adhere to food safety requirements.
Report any missing/found articles, or damage to the Housekeeping Department
Provide assistance to other team member and other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Deliver DKN’s “Home Away From Home” experience.