Cashier - Johnson City, TN

Goodwill Industries of Tenneva, inc.•Johnson City, TN

About The Position

The Cashier operates the point-of-sale system, computer, cash register, and credit card verification terminal accurately, and assists customers and donors professionally and courteously. The role follows the organization’s guidelines and procedures for the Push System and reports to the Team Lead and Assistant Team Lead. The Cashier obtains daily tasks from the Team Lead, Assistant Team Lead, or Third Key Associate; participates in team meetings; handles customer and donor inquiries; completes cash settlement and other directed reports; and communicates supply or inventory shortages. The position also requires maintaining confidentiality of sales information, following security and safety procedures, and keeping a safe, orderly work environment. Other duties may be assigned, and duties may change with or without notice. Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc.’s Code of Ethics and compliance policies. Goodwill is an Equal Opportunity Employer.

Requirements

Ability to operate a POS system and credit card terminal and accept cash and credit card payments.
Maintain accurate cash and balance it with the cashier settlement report.
Ability to count back correct change.
Ability to follow instructions.
Ability to work a varied schedule and flexible hours Sunday through Saturday.
Ability to work independently and responsibly.
Ability to project a positive image of Goodwill to customers and donors.
Professional communication skills and ability to work as a team player with coworkers and supervisors.
POS system and computer skills.
Ability to count and perform math.
Ability to read, write, and complete paperwork.
Employment history demonstrating the ability to work independently.
Ability to stand, bend, stoop, and reach for eight hours or more if necessary.
Ability to lift, push, and pull at least 25 pounds as required.
Satisfactory eyesight to distinguish payment methods and follow appropriate procedures.
Ability to grasp merchandise for packaging, organization, and display.

Nice To Haves

Prior cash register and checkout experience preferred.

Responsibilities

Obtain daily tasks and duties from the Team Lead, Assistant Team Lead, or Third Key Associate.
Accurately operate the cash register, fax machine, and credit card verification terminal.
Participate in team meetings focused on sales, inventory levels, inventory floor plan, Push System processes, and customer service.
Provide professional customer and donor service.
Answer telephone calls courteously and direct them to the appropriate party.
Learn about Goodwill’s mission and activities to respond to inquiries and provide information about the store, processing center, transportation and donation sites, and organization.
Complete the cash settlement report and other reports as directed.
Inform the Team Lead or Assistant Team Lead of supply or inventory shortages.
Maintain confidentiality of sales information.
Follow established security and safety procedures.
Maintain a safe and orderly work environment.
Perform other duties as assigned by the Team Lead and Assistant Team Lead.