Cashier Slice House Tracy
About The Position
The Cashier at Slice House greets customers, takes orders in person and over the phone, and communicates orders promptly to kitchen staff so guests receive them on time. The role processes payments, balances the register, answers questions, makes menu recommendations, and addresses customer concerns, referring issues to a manager when needed. Cashiers also check orders for accuracy and presentation, help keep the front of house clean and stocked, and follow safety, sanitation, and uniform standards. This is a fast-paced and strenuous role requiring reliable, professional, and courteous teamwork.
Requirements
- Computer literacy and comfort using computerized point-of-sale (POS) systems.
- Strong cash-handling skills.
- Professional, polite, and reliable conduct, including under stress.
- Excellent interpersonal and people skills.
- Integrity, honesty, and accountability.
- Food Handler Certification required.
Nice To Haves
- Cashier experience.
- Restaurant experience.
Responsibilities
- Greet and welcome customers entering or calling the restaurant.
- Place customer orders in person and over the phone, communicate them to the kitchen, and upsell when appropriate.
- Maintain knowledge of menu items, sauce descriptions, new items, and promotions.
- Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
- Answer customer questions and make menu recommendations.
- Monitor orders to ensure they are prepared within company quote times.
- Check that orders are complete and presentable before handing them to customers.
- Balance the register at the end of the shift and deliver the amount before the next shift.
- Assist in keeping the front of house clean and stocked.
- Follow safety and sanitation guidelines and promote workplace safety.
- Maintain a professional and presentable appearance according to company uniform standards.
- Receive and handle customer complaints, referring issues to a manager when beyond the scope of the role.
- Leave customers with a positive impression of their Slice House experience.
- Listen to and resolve customer queries, and replace food when necessary.
Benefits
- Employee discount
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
