Cashier – San Francisco Marriott Marquis

Towne Park•San Francisco, CA

4d•Onsite

About The Position

The Valet Cashier secures guest vehicle keys and accurately collects and reconciles revenue while providing attentive, friendly hospitality. The role serves guests, clients, and coworkers professionally; answers questions and provides information about the facility and nearby attractions; processes parking payments and records; and manages claim checks, guest keys, and vehicle-related records. The cashier follows established procedures and receives specific direction, with work checked or verified frequently. The position is based at the San Francisco Marriott Marquis. Work is scheduled Monday through Sunday, and the majority of duties are performed outdoors for extended periods, potentially for the entire shift. Employees may encounter extreme heat and cold. Travel of up to 5% may be required. The hourly base pay is $20, with a $2 shift differential for overnight work. Eligible employees may enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; seasonal and temporary roles are not eligible for the stated benefits.

Requirements

High school diploma or GED.
Must pass a criminal background check and drug screen.
One to three months of related customer service experience and/or training, or an equivalent combination of education and experience without a high school diploma or GED.
Understand 24-hour and military time systems and rates applicable to elapsed time.
Read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
Effectively present information in one-on-one and small-group situations to guests, clients, and other employees.
Add and subtract three-digit numbers and multiply and divide with tens and hundreds, including performing these operations with American units of money, weight, volume, and distance.

Nice To Haves

Cashier or cash-handling experience.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly, use their last names, and welcome them with an appropriate salutation.
Follow Towne Park phone etiquette and assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
Collect and reconcile revenue, provide receipts upon request, categorize tickets for audits, complete detailed shift reports, and follow cash bank procedures.
Operate the register, gate, and credit card machine; obtain daily event and rate information; collect parking revenue for overnight vehicles not yet charged; maintain claim-check and guest-folio archives; and prepare guest vehicle key inventories and keys for pickup.
Keep the cashier booth, parking areas, and surrounding work areas clean and orderly, including trash receptacles; complete assigned tasks promptly as instructed by the Account Manager.
Collect guest claim checks or tickets before issuing keys, and check keys for vehicle location and damage-survey information before securing them.