Cashier – San Francisco Marriott Marquis

Towne Park • San Francisco, CA

2d

About The Position

The Valet Cashier secures guest vehicle keys and accurately collects and reconciles revenue while providing attentive, friendly hospitality. The role supports guests with questions and directions, operates cashiering and parking equipment, maintains vehicle-key and claim-check records, and keeps the cashier booth and surrounding areas clean. Work is performed primarily outdoors, potentially for the entire shift, in conditions that may include extreme heat or cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• Pass a criminal background check and drug screen.
• One to three months of related customer-service experience and/or training, or an equivalent combination of education and experience without a high school diploma or GED.
• Understand 24-hour and military time systems and rates applicable to elapsed time.
• Read and write standard English; comprehend simple instructions, correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
• Perform basic arithmetic with three-digit numbers, including operations involving American money and units of weight, volume, and distance.
• Meet the stated physical demands, including extended sitting or standing, mobility and reaching tasks, and lifting or moving objects as described.

Nice To Haves

• Cashier or cash-handling experience.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests, use their last names, and welcome them with the appropriate salutation.
• Follow proper phone etiquette and assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Collect and reconcile revenue, provide receipts upon request, categorize tickets for auditing, complete detailed shift reports, and follow cash-bank procedures.
• Operate the register, gate, and credit-card machine; obtain daily event and rate information; identify and collect parking revenue for overnight vehicles not yet charged; maintain claim-check and guest-folio archives; prepare key inventories for billing and arrange keys for pickup.
• Keep the cashier booth, parking areas, and trash receptacles clean and neat, and complete assigned tasks in a timely manner.
• Collect guests’ claim checks or tickets before issuing keys and check keys for vehicle location and damage surveys before securing them.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED