About The Position

The Rigging Manager is responsible for planning, coordinating, and ensuring the safety of rigging operations within Encore-approved venues. The role reviews and approves rigging designs against structural data and engineered capacity limits, and serves as the primary liaison for rigging communications among internal production teams, external clients, and sales. The manager determines staffing and equipment requirements, ensures rigging team members are qualified, and supports compliance with Encore rigging standard operating procedures. This above-property leadership position reports to an Area Manager or Regional Manager of Rigging Services and supports the safe execution of rigging operations across assigned locations. The position includes developing and supporting rigging staff, maintaining safety and equipment compliance, planning labor and gear for events, and advising sales, operations, project management, venue teams, and clients on rigging practices and design feasibility. Work takes place in office and hotel or convention-center environments, may involve multiple hotel locations, irregular hours and on-call status, and includes travel up to 50%.

Requirements

  • High school diploma or equivalent.
  • At least 4 years of rigging experience in entertainment, theatrical, or production environments.
  • At least 2 years of effective rigging-team management experience.
  • Ability to interpret structural drawings for relevant information.
  • Lift operation experience with current lift certification.
  • Ability to interact professionally and communicate effectively with customers and leadership teams.
  • Working knowledge of the Microsoft Office suite.

Nice To Haves

  • Associate or bachelor’s degree in Technical Theatre or equivalent.
  • Rigging experience working with Encore and its rigging team.
  • Experience managing teams of 10 or more riggers.
  • ETCP Arena or Theatre certification; certification must be obtained within the timeline specified by Senior Rigging Management.
  • High-rigging experience with a harness.
  • Working knowledge of drafting and load-calculation software; Vectorworks and Production Assist are preferred.

Responsibilities

  • Supervise riggers on show sites as needed, depending on event size and complexity.
  • Identify staffing needs, seek approval, and support recruiting efforts.
  • Assist with team member training, career development, and performance management.
  • Develop a pool of part-time riggers for local and regional support.
  • Support training oversight for union workforces in markets with jurisdiction.
  • Provide leadership and learning opportunities for Rigging Services support and venue team members.
  • Provide rigging safety compliance information to supervisors to support field assessments in the assigned region.
  • Assist with periodic inspections of new and existing facilities and evaluate the safety of existing rigging points as required.
  • Perform load calculations, approve production loads, and provide on-site riggers with approved plots, load calculations, point locations, and symbol keys for each event.
  • Use CAD and related software to analyze the weight distribution of suspended loads.
  • Ensure compliance with Encore’s working-at-height program and escalate compliance or safety needs to supervisors.
  • Support and guide annual certification teams conducting point, truss, and hoist inspections.
  • Guide venue teams in specifying rigging equipment suited to event needs.
  • Review industry-accepted technical and safety standards and support their implementation by venue and regional operations management.
  • Define the workforce and skill levels required for each rigging event and communicate those needs to venue staff or labor coordinators using equipment request forms and email.
  • Define the gear required to execute events safely and communicate requirements to venue operations staff using equipment request forms and email.
  • Advise the Regional Equipment Manager on gear sourcing as needed.
  • Participate in labor, operations, and Demand Planning calls in the assigned market.
  • Attend production site visits and other events as needed to support show safety and efficiency.
  • Advise sales, operations, project management, and external teams on best practices, safety requirements, and design feasibility; vet and approve rigging designs.
  • Collaborate with venue leadership on communicating and following standard operating procedures.
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